Jaimie Hageman Email & Phone Number

Kalamazoo, Mi, Us

Kalamazoo, Michigan, United States

Oversee the operation of banking centers to ensure client satisfaction and compliance with all laws, regulations, policies and procedures.Ensures all branch employees adhere to their day to day performance expectations, regulatory compliance training, corporate training, and bank policies and procedures while maintaining the highest level of customer service and the branch's operational integrity.Utilize and promote with the branch team usage of all available sales tools and resources on a regular basis, and incorporate tools into the defined Sales Process to guide marketing and call plans.Maintains and develops relationships with existing small business customers to continually deepen those relationships and achieve small business. Growing and maintaining both branch locations into profitable offices in Kalamazoo.

Portage/Kalamazoo, Michigan, United States

Portage, Mi

Hire, train, and supervise customer service representatives. Manage team on daily basis. Deepen client relationships. Enforce bank regulations and oversee bank security measures. Monitor branch financial activities, performing audits, reviewing reports, and managing cash level. Meet fincial and customer service goals for the branch. (ie. Lending, deposit, fee income and checking growth)