Provides guidance and instruction to a working group about a project or portfolio of projects. Manages the functioning and day-to-day activities of groups. Establish precise targets and key performance indicators for the team. Assign objectives and duties to others and guarantee that they accomplish their goals on a daily, weekly, and monthly basis. Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. Manage… Show more Provides guidance and instruction to a working group about a project or portfolio of projects. Manages the functioning and day-to-day activities of groups. Establish precise targets and key performance indicators for the team. Assign objectives and duties to others and guarantee that they accomplish their goals on a daily, weekly, and monthly basis. Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. Manage escaltions, duty roaster, target achievement, live monitoring calls. Daily reports to client. Call auditing, process training tec. Show less

The ongoing practice of taking measures to reduce business expenses as a way to increase profits. Food cost control specifically, is identifying and reducing the cost of food and beverages. The process of calculating the cost of each ingredient in a menu item and determining the overall food cost percentage for a business. By identifying areas of inefficiency, such as overstaffing, redundant procedures, or excessive waste, businesses can optimize their operations and reduce unnecessary expenses.

Managing operations, hiring and training staff, ordering supplies, tracking finances, maintaining cleanliness, resolving customer issues, and building customer loyalty.Coordinate with vendors, monitor budgets, and work to improve profit margins.

managing operations, hiring and training staff, ordering supplies, tracking finances, maintaining cleanliness, resolving customer issues, and building customer loyalty. Menu planning, and maintaining inventory. Additionally coordinate with vendors, monitor budgets, and work to improve profit margins.

Develop, lead and execute purchasing strategies.Track and report key functional metrics to reduce expenses and improve effectiveness.Partner with stakeholders to ensure clear requirements documentationForecast price and market trends to identify changes of balance in buyer-supplier power.Perform cost and scenario analysis, and benchmarking.Assess, manage and mitigate risks.Seek and partner with reliable vendors and suppliers.Determine quantity and timing of deliveries

Builds business by identifying and selling prospects; maintaining relationships with clients.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities;… Show more Builds business by identifying and selling prospects; maintaining relationships with clients.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Show less