Leading Product Strategy for Walmart International (Global Markets)

Lead Product Manager - Computer Vision Products (Intelligent Retail Lab)• Product Improvement: Lead discovery and re-design strategy for Computer Vision (CV) Mis-Scan Detection Solution in 4,500 Walmart Retail Stores in US, CA, and MX, projected to save $2.2B/year in front-end checkout theft.• Product Launch: Strategize and execute a new AI/CV Product for Assisted Order-Fulfillment at Distribution Centers, aiming for 90% AI accuracy and potentially saving $120M/year in Supply Chain inventory claims.

• Product Discovery: Led a data platform convergence initiative across 9 PayPal-acquired companies (Venmo, Honey, Braintree, Xoom, Zettle, Swift, Paydiant, Simility, Hyperwallet) to identify high-level technology needs and define project scope based on pressing pain points.• User Research: Conducted multiple rounds of informational interviews across 10 global cross-functional teams to articulate the product objectives, define scope, and develop product strategy. • Stakeholder Management: Collaborated with key 20+ Senior Product and Engineering leaders to identify important levers to articulate and quantify impact through key product metrics. • Process Improvement: Addressed gaps in business and technical documentation to enhance operational clarity, communication, and collaboration across siloed teams.

• Competitor Analysis: Conducted thorough research on Amazon, Walmart, Target, Wayfair, Lowes, Menards, and Ace Hardware to identify product opportunity gaps and recommend improvements for an enhanced delivery experience and increased customer satisfaction.• Feature Discovery: Conducted user experience research, utilizing storytelling techniques in human-computer interaction, to identify pain points in the in-store and online customer journey, leading to recommendations for 16+ product feature enhancements.• Prioritization: Developed a prioritization matrix and development strategy by analyzing pain point intensity, impact on customer loyalty, stakeholder influence, development efforts, and associated risks.• Strategy: Collaborated with 15+ stakeholders, including Product Leaders, Customer Experience, E. Com, Engineering, Operations, Merchandizing, Delivery Pricing, and Supply Chain Teams, to deliver a 12-month roadmap incorporating prioritized improvements.

Product Manager and SME for Avis Budget Group’s (ABG) Global Fleet, Reservation and Rental Platform• Product Execution: Built tech roadmaps and prioritized backlogs with cross-functional teams for ABG’s Global Reservation, Rental, and Fleet Data Platform, delivering 80+ APIs to elevate customer experience in 180 countries.• Product Management: Orchestrated integration of Global Reservations and Rentals platform with 30+ travel partners such as Expedia, Priceline, Hotwire, Booking.Com, TripAdvisor, Costco, and Orbitz.• Cross-Functional Leadership: Managed 4 tech. teams in India and collaborated with multiple cross-functional teams across the US East Coast, West Coast, and EMEA, successfully delivering more than 25 time-critical projects.• Product Ownership: Led Avis Now – Connected Car platform development and integration with 7 vendor systems to deliver best-in-class remote vehicle control features across global fleet of 500K+ connected vehicles.• AI Feature Development: Spearheaded progress of AI-driven idea to successful launch of loss prevention application using 25 KPIs to preempt high-end vehicle theft by early prognosis of suspicious rentals, saving $2M/month.• Product Integration: Led technology integration of ABG’s Rentals platform to provision partner programs - Lyft Express Drive and Amazon Benefits (Prime) in North America to promote customer and revenue growth.• Improved user experience by designing a rich GUI dashboard for C-level executives on global multidimensional data(500K+ reservations/day) resulted in recognition from the client for outstanding work.• Awarded a Certificate of Appreciation for valuable contribution to ABG Distributed Systems projects.

Software Development: Collaborated on new operating system development and switching service migration from Nortel VSE to Kapsch Advanced Integrated Reliable Operating System (Kairos) for converged network applications.