o Responsible for Post Admission formalities and AdministrationDepartment.o Managing and supporting the student support department to provideoutstanding student satisfaction to our esteemed students.o Proficient in handling timely delivery of fees receipt, admission letters,thesis books, examination formalities etc.o Doing regular follow ups and Counseling the students in tracking the rightpath for the respective courses.o Interacting with different departments for executing the maintenance of allequipment, timely delivery of new equipment and enhancing the overallefficiency in the organization.o Handling back office operations for establishing new systems andprocesses.o Acting as info-hub for providing administration related information andsupervising administrative activities like general admin, verification ofstationery stock, courier, etc.o Handling back office operations, inter-office correspondence, confidentialmails, quotations, monthly billing, cheques, etc.o Hands on electronic calendaring, scheduling and other follow-up tools.o MIS maintenance and reporting to management.o Invoice and Receipt generation for clients.

o Headed Telecalling Department of the Company.o Heading the administrative side in ISD (Information Service Department)of the Company.o Responsible for troubleshooting in case of any operations related processled problems, technical system changes as required by management.o Daily Back-end operations in area the area of administration andDevelopment support business reports.o Coordinate with branch persons and inter departments to resolve systemrelated queries.o Analysis of query with identifying proper resolution.o Focusing on cost to utilize maximum technical resources with spending ofless cost.o QC / Testing of applications made by developers.o User Documentation / Process flows of applications made by developers.o Using SQL Queries for testing purposes.o Support branch by researching and resolving query of varying complexity.