- Lead, directed and managed multiple site operations to ensure that the operations staff executes service agreements at, or above the customers' standards.- Maximized profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer.- Responsible for training, developing and motivating employees to peak performance and growth in their knowledge and responsibilities.- Proficient in Microsoft Dynamics 365 and Microsoft suite.- Instructed employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.- Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.- Check specifications of materials loaded or unloaded against information contained in work orders.- Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.- Performed the same work duties as those supervised, perform more difficult or skilled tasks, or assist in their performance.

- Managed records of all products shipped out.- Performed Quality Check Points on all packed products.- Maintained all records for inspected displays to continue our 100% client approval.- Coached and Trained staff members to keep a high level of endurance and accuracy to meet shipment deadlines with no errors.- Customized all shipping reports to show productive for the week.- Coordinated with freight forwarders to expedite shipments to various clients/vendors.- Verified computations against physical count of stock.

Working as a team-Providing training to the new crew members and assisting them on new procedure implemented.-Assigning tasks to employee also provide regular coaching and performance feedback to Crew members based on SOP’s. - Driving the elimination manufacturing losses to achieve goals through strategic master process and execution of a standardized output measure review process.-Performance audits to evaluate members and suggest process improvements using KAIZEN methods to improving smoothness over 10%.-Ensure safe work habits and performance of all Crew Members, upholding McDonald's Gold standards rules also performing the orders in fast-paced working condition with efficiency.

-Reviews labels for accurate ingredient declaration and compliance to regulations of Food safety. -Communicating with the QA team and assisting them on waste product management and look for opportunities to reduce waste by implementing new techniques. -Ensure adherence and compliance with daily goal of production by clearing bottleneck in process for packaging and shipping. -Quality checker was part of shipping department which require to supervise 5 to 10 people and responsible for allocation of the material and equipment.

Company was small family business based on and associated with nutrition company Herbalife Inc.-Review the PO's and deadline to provide product to the consumer from supplier. Plan, organize, direct, control and evaluate the operations of transportation and logistics.-Process and performance assessment and improvement using KPIs. -Responsible to ensure quality standards are met by visually auditing product, analyzing data and reviewing paperwork.-Develop and maintain summary reporting for vendor performance, PO tracking and Purchase forecasts.-Liaises with client to ensure ongoing satisfaction, responds to new requests and investigates and resolves issues.