● Leading the business unit for delivery and strategic recruitment

● Collaborated closely with cross functional teams (Cloud, Customer Success, Product, Finance) for deliveries, escalations, expansion and new logo opportunities.● Managed Professional Services – Delivery, Business Development, and PMO teams. Served as single point of contact for escalations in India region.● Optimized delivery processes ensuring projects stay on budget, on schedule, within scope with high quality, and customer deriving value from implementations.● Led delivery, budget, forecast, resource capacity planning, overall health of the projects, and Services pipeline for the portfolio of paid engagements, investments in field solutions, and Services Warranty Support. Regular reporting to leadership and analysis on key performance indicators.● Contributed to RFP (Request for Proposal) responses and SOWs (Statement of Work).● Completed performance reviews of the team and contributed to their career development. Influenced organization decisions via participation in Department Managers meetings.● Hired Professional Services delivery team members for swift growth.

• Participated in RFP estimation• Program and project management• Participated in Architecture, Requirement and Design reviews• Managed Project budget, scope and schedule• Risks and Issues Management, Perform Change Management, Team Management• Client/Stakeholder Management, Knowledge Management• Ensuring that project deliverables meet quality goals• Project Tracking and Reporting• Team Management – Worked with large teams to secure the deliverables

Worked as Onsite Coordinator and Tech Lead for Ameriprise Financial client.Key Highlights:- Coordinating with offshore teams in India and China- Technical and business discussions with client- Coordinating with multiple vendor teams- Review various project artifacts

Worked as Team Lead and Developer for Development and Production Support projects for clients Apple and Motorola.Key Highlights:- Supporting 15 plus applications of client and decision making to resolve production issues within SLA duration- Efficient Communication (email and verbal) with global customers- Development of Web applications using Java, Perl etc.- Leading 5 member offshore team in multiple projects for more than two years.

Active member of Vibha, a non-profit organization, with vision to ensure that every underprivileged child attains his or her right to education, health and opportunity.Volunteer for organizing fund-raising events for VibhaLed fund raising bowling event at Minneapolis