Establish Enterprise BCM and Emergency Management framework and policiesImplement BCM globally across all locations (Delivery Centers, Manufacturing Sites and Commercial Offices)Support the Cyber Resilience readiness of the enterprise by establishing business resumption, recovery playbooks and return to normal plan in case of cyber attack or catastorphic IT failure.Conduct Risk Assessment and develop site specific BC and Crisis management plans

Lead and Direct businesses to effectively mitigate BCM risks and achieve Resilient OperationsDrive global BCM Program, BCMS Framework that horizontally cuts across all 5 NGSCs across the globe. Implement the BCM Policy, Framework and Emergency Management procedures for achieving resilienceDesign and Implement a Global Program to enhance readiness to face a Catastrophic Loss of IT Infrastructure.Collaborate across leadership and businesses to handle Crisis (COVID, FUEL Crisis, WAR, CyberAttack)Conduct walkthrough and simulation exercise with Leadersip Team to ascertain improvement areas and improved preparedness to handle crisis.

Leadership & Governancea)Lead and direct a team of 22 BC professionals to deliver BCP & DR projects to various clients of DXCb)Accountable for delivery of BCP & DR services across all regions within DXC (North America, Asia and Europe)Business Continuity Management Framework Design & Implementationa) Performed detailed study of client’s business environment, organizational needs, regulatory and compliance needsb) Implemented BCM framework for organizations as large as HSBC with more than 13 locations across the globe.c) Established Risk assessment and Business Impact Analysis methodology. Implement BIA & RA across multiple locations (Corporate Offices, Client Work Area, Agent Offices & Branches)d) Design and implement Crisis Management processes and procedures  Conducted various internal Audit of client’s 3rd Party suppliers and supply chain operationse) Conducted walkthrough and training sessions for various project stakeholders including the C-Suite of the organizationIT Service Continuity Management / IT DR Management / Data Center Resiliencea) Designed cost effective and innovative IT Service Continuity Programs for client as big as Zurich Insurance group with more than 10 data centers in North America and more than 100 offices across north America and Canada b) Successfully executed the most complex and the biggest disaster recovery exercise for a Data Center with 1200 servers that involved Mainframe, Midrange & AS400 infrastructure, 200 applications and recovery timelines as stringent as RTO ranging from 4-72 hours and RPO of 4-24 hoursc) Review and approve client’s Logical and Physical Technology documentProject Management & New Business Activitiesa) Can work with complex Project Management Tools and processes involving Cost, Time, HR and Quality.b) Implemented LDRPS (Living Disaster Recovery Management System) for multiple clientsc) Respond to RFS, RFQ and other new business activities across the region

Represented the HUB along with Line Manager in Hub & Spoke model of Business Continuity Management o Responsible for consistent implementation of BCM Policies & Framework across 15 locations in HSBC (India – 7, China – 2, Malaysia -2, Philippines – 2, Egypt -1, Europe -1) Provided accurate information & Updates to the Incident Management Group during Major Incidents in Hyderabad (Death of CM, Separate Telangana Issues & IT Network breakdown)