Technical Consultant
Current🔸 SpecTec is a market leading provider of Asset Management Solutions to the Maritime, Oil & Gas, and Defense sectors. Myself as a Technical Consultant in SpecTec Middle East,♦ Collaborated with clients to analyze business processes, provide guidance on AMOS software implementation and optimization.♦ Developed functional and technical design documents, including data mapping, workflow diagrams, and UI specifications.♦ Contributed to the development of project management methodologies for successful project delivery.♦ Conducted in-depth client interviews, workshops to gather requirements and translate them into system specifications.♦ Acted as a liaison between technical teams and stakeholders, facilitating effective communication and understanding.♦ Customized and configured AMOS ERP modules to meet clients' specific needs, ensuring seamless integration.♦ Conducted system testing, quality assurance to ensure accurate functionality and adherence to requirements.♦ Conducted user acceptance testing (UAT), incorporated feedback into system refinements.♦ Led implementation projects from scoping to post-implementation support and user training.♦ Trained end-users on AMOS functionality and best practices for maximizing software benefits.♦ Provided comprehensive support through a help desk, efficiently resolving user issues, troubleshooting technical problems, and applying software updates.♦ Collaborated with cross-functional teams, software vendors, and internal teams to address bugs, suggest improvements, and enhance products.♦ Actively participated in knowledge-sharing sessions, training programs to enhance technical skills and stay informed about ERP advancements.♦ Assisted in pre-sales activities, including product demonstrations and proposal development.♦ Proficient in database management systems: Microsoft SQL Server (MSSQL) and Sybase.♦ Performed regular database maintenance tasks such as backup, recovery, and data integrity checks.
