• Plan, organize and implement a comprehensive alumni affairs affinity program for UCLA focused on increasing engagement, volunteer leadership sustainability, and upgraded membership.• Partner with alumni volunteer leaders of 11 university recognized alumni networks and 23 affiliated groups to enhance outreach, membership and leadership boards.• Alumni networks directly supported include but are not limited to: First Gen Alumni, Transfer Student Alumni, Veteran Alumni, Daily Bruin Alumni and Bruins in Entertainment. • Respond to member inquiries and concerns in a customer service-oriented, dues-supported, volunteer-driven environment.• Interact courteously and effectively with co-workers, volunteers, donors and key university officials, maintaining composure under pressure.• Establish and maintain strong working relationships with colleagues in external affairs, student affairs, professional schools and other key departments to coordinate programming and to reach common goals.

• Trained, supervised, and evaluated, 11 Residential Assistants (RA) in a hall of mix year students.• Advised 8 students on the Residential Governmental Council (RGC) for a community of 600 residents.• Supported RA and RGC social, cultural, recreational, and academic programming.• Collaborated with Faculty-in-Residence to maximize residential and academic experiences.• Co-facilitated student conduct administration informed by a developmental framework.• Created curriculum for the inaugural LGBTQ Leadership Retreat supporting 50 LGBTQ student leaders.• Screened applications, interviewed, and evaluated group process in the hiring of 250 Resident Assistants.