Jairo Wong Email and Phone Number

Managing and maintaining Financial and Trading systems in all production and non-production environment, including resiliency servers.Managing systems distribution, security, and access requirements.Designing and developing application integration and implementationInstalling, and maintaining application software.Monitoring performance and assists application developers.Performing Back-up, recovery, archiving, and conversions.

Responsible for service level achievement and customer satisfaction of our clients application and Integrations with our Third Party partners. Technical Leader and accountable for end-to-end ownership of the IT services involving technical interaction with third parties.- Supported end users with major Financial Applications in a multi-vendor system- Coordinated and assisted on major conversion projects that required critical, sensitive and timely data delivery-Provided senior technical leadership for all supporting functions within the Third Party Interaction domain.-Responsible for sustaining support of all sub-portfolio applications, overall quality, service delivery metrics and intra team coordination.-Managed the processes, staff and vendors engaged with supporting Third Party Interactions.-Key technical support domain leader and interface between IT and business functions leveraging portfolio application systems (in coordination with PMO counterpart).-Managed and prioritized (with PMO input) delivery of minor enhancements.-Strong ability to analyze business requirements and transform into technical design and system solutions.-Able to effectively communicate status with management and business units-Familiar with standard software development tools, including incident tracking, documentation, and testing systems.-Self-directed, work under limited management direction and exercise considerable latitude in determining technical objectives of assignment.-Built strong relationships and drive alignment on difficult topics.

Contract assignment to support Highmark Capital Management. Provide support for internal financial and trading applications, such as Bloomberg, LVTS, PORTIA. Also, assisting on issues with servers and desktops and any infrastructure problems that may arise. Serve as liaison between business unit and IT management.

Founded by a vision in affordable networking and computer support for small businesses . The founder has more than 18 years in the field of network and computer design, implementation and support. Our connectivity solutions are designed to enable the sharing of broadband access, voice, video, and data in your home or your business. JWT provides leading edge and efficient solutions, value-priced broadband over wireless & wired, powerline, networks utilizing the latest in technology. We also encourage Virtualization and Open initative solutions for your business.As a value added reseller, we offer more than just selling a product, we offer our support after delivery.

IT support, project management and logistics to financial and legal organizations. Including procurement of hardware and software.

•Design and implement LAN/WAN VPN to interconnect 4 sites•Setup Windows 2008 server, Terminal Services as a remote solution•Virtualized Application and File server to run on Hypervisor ESXi 3.5

Developed and programmed website to specifications using Joomla as CMS.

Managed, assisted and converted acquired banks to company standards and provided IT support to internal end users at Union Bank.Supported Northern California outsourced services for various companies, such as , Taco Bell, Schnitzer Steel - Oakland, CountryWide

•Managed team to convert Token Ring to Ethernet network•Prepared site surveys, documentation and conversion plan •Converted servers, hubs, switches, routers and directed site deployment