Jairo Bermudez Email & Phone Number

Bucaramanga, Co

Santiago, Santiago Metropolitan Region, Chile

Evaluate the quality of requirements, user stories, and business cases to identify potential ambiguities that may impact software implementation.Track and manage defects using Jira, ensuring traceability of all reported cases.Conduct web, API, UI functional, integration, regression, load, stress, and end-to-end tests, ensuring broad coverage of different functionalities.Design and execute comprehensive and detailed test plans while maintaining a 95% or higher identification rate of all possible test cases.Create, maintain, and execute automated test cases to expand coverage and streamline execution times in regression testing.Efficiently coordination with the team for updates in production environments, ensuring the continuity of development under a continuous integration model.Estimate, plan, and prioritize testing activities in collaboration with other team members and stakeholders with the goal of achieving a test coverage of 95% or higher within the established deadlines.

Cali, Valle Del Cauca, Colombia

Facilitated meetings and interviews to gather requirements, ensuring participation from key stakeholders and understanding of requirements.Actively participated in designing and executing test cases, ensuring an effective focus on customer requirements.Contributed to the continuous improvement of QA processes, including methodologies, techniques, and new QA guidelines.Enhanced and optimized the automated test framework to ensure scalability, maintainability, and efficiency in test script execution.Performed accessibility testing to ensure the software could be used by users with various backgrounds, including evaluation of design and functionality to ensure an inclusive user experience.Reduced the defect rate through a thorough analysis of testing processes and proactive identification of potential issues.

Bucaramanga

Successfully led and supervised a development team, improving project completion times and overall team productivity.Implemented and optimized the use of testing tools, achieving operational efficiency.Collaborated closely with other team members, sharing knowledge, and providing service training, fostering a culture of quality throughout the organization.Implemented and enhanced software quality processes, reducing post-release defects and increasing customer satisfaction.Fostered effective collaboration between business and technology teams, decreasing project misunderstandings and improving cross-functional teamwork.Maintained effective communication with internal and external stakeholders, reducing miscommunications and increasing stakeholder satisfaction.

Colombia

Successfully aligned requirements with business and technology goals, improving project alignment and goal attainment.Customized test scripts based on detailed requirement analysis, ensuring accurate representation of test scenarios.Collaborated closely with the project team, enhancing resource utilization and overall project performance.Successfully validated and verified requirements with stakeholders, improving requirement accuracy and reducing rework.Crafted use case diagrams that led to a clearer understanding of system interactions, reducing misunderstandings during the development stage.Read and comprehended requirement specification documents to ensure they were unambiguous, reducing misinterpretations among team members.Designed, executed, and documented test cases for new and existing products, ensuring high customer satisfaction.

Colombia

Implementation of Contact Center solutions in IP telephony servers.Configuration of SIP trunks between IP PBXsValidate requirements for the implementation of IP telephony solutions.Support in consulting activities for the implementation of IP telephony services.

Área Metropolitana De Bucaramanga

Support for the help desk in network outage management.Validate the correct execution of backups of the servers in the data center.Support in mapping and design of telecommunications networks

Specialization Degree In Information Technologies, Information Technology

Bachelor Of Science In System Engineering, Computer Technology/Computer Systems Technology

Activities and Societies: Equipo de futbol