• Manage functions under the direction of the Assistant Vice President for Institutional Excellence, focusing on continuous improvement reviews, accreditation processes, and the university’s strategic plan.• Draft continuous improvement review reports, assisting in the compilation of documentation for SACSCOC accreditation and ensuring compliance with 5- and 10-year certification requirements.• Serve as a liaison with colleges and departments to maintain accurate faculty data in reporting systems and oversee the faculty credentialing process, including the verification of transcripts and documentation.• Review and prepare credentialing packets for submission to the Associate Provost, managing the faculty activity reporting system (e.g., Interfolio) and providing troubleshooting support.• Coordinate faculty evaluation processes, developing and improving methodologies for annual evaluations, promotion reviews, and tenure reviews.• Maintain official faculty documents and assist with data management across various systems (Workday, Banner, Interfolio and Laserfiche), ensuring data consistency and accuracy in reporting.

• Collaboratively assist the Faculty Affairs Coordinator with maintaining faculty credentialing and documentation in all systems and providing training to the graduate assistants in the Division of Academic Affairs.• Research information, update faculty data, and retrieve official documents upon request.• Create impactful PowerPoint presentations for the President to effectively communicate relevant information and key initiatives to different stakeholders.• Provide support to the Project Manager of the President's Office in planning, managing, and assessing multiple projects, including developing and implementing improved processes in alignment with the university’s initiatives and strategic plan.• Contributed to special projects and events in the President's Office, in collaboration with different divisions, providing effective logistic support and facilitating seamless information exchange to successfully execute events such as Beach Bash, University Faculty and Staff meeting, Commencement Ceremonies, TIDES Program Ceremony of Completion, Break in the Day!, Tamalada, and other various special events.• Effectively support campus visits and tours in collaboration with other university departments to create an exceptional and memorable experience for our esteemed guests, including community leaders, donors, Independent School Districts, and members of the Board of Regents.• Efficiently maintain a complex filing system, including scanning, profiling, and filing official documents in Laserfiche for record keeping according to the record retention policy.• Effectively handle and maintain confidentiality of highly sensitive information and data.• Develop administrative reports, retrieving, researching, and analyzing data to support informed decision-making.• Create spreadsheets and dashboards using Smartsheet to assist decision-makers with the assessment of data for continuous improvement of processes.

• Managed complex faculty personnel record filing system, including scanning and profiling of each original document to update individual faculty personnel files in Laserfiche. Regularly updated and retrieved documents as needed, ensuring compliance with the record retention policy.• Assisted with administrative and assessment reporting, including the development of the SACSCOC faculty roster for the 10-year accreditation report, faculty workload reports, and data for the IPEDS survey report.• Routinely ensured best practices for improving efficiency, aligning with policies, and complying with SACSCOC standards for faculty data.• Processed the faculty credentialing packets, reviewing official transcripts, ensuring forms were completed accurately, and entered data in the reporting systems, Digital Measures and Interfolio.• Conducted quarterly audits to verify the receipt of the required official documents to ensure the faculty files, records, and data were complete and updated in a timely manner.

Business Administration and Management.

• Led the sales team to create and maintain relationships with over 300 local dealerships, generating $17M in revenue in one year. • Communicated the organization's needs and worked with computer programmers to develop exclusive software to track inventory, sales, and revenue for the organization. • Established hiring procedures and identified best practices for new employees in the sales area. • Created sales procedures and commercial management indicators for the company.

• Established relationships with oil and mining companies to generate new contracts valued at up to $10M for the provision of environmental policy assurance services. • Implemented new policies and procedures to ensure compliance with federal laws and improve sales tactics tailored to different cultural regions, while also designing and overseeing the effective execution of sales tactics for each team member across various regions.

• Led, accompanied, defined, and executed the strategic planning processes of the Business Unit, overseeing a team of 12 employees with $5.5M in billing and $1.0M in working capital. Responsible for managing the Income Statements and developing the investment and expansion plan, I designed, planned, and executed new commercial and operational models to ensure the Business Unit achieves its objectives.• Created the commercial and administrative structure of the Business Unit, developed the Architecture for Value Management, and established commercial and customer service parameters for the B2C program.• Implemented the Quality Assurance program in the Business Unit Division (product and shopping experience). • Led Inventory Management (rotation, contribution margin per unit) as well as the business unit's commercial, technical, and administrative advisors. • Collaborated with the marketing area to create plans for the Business Unit.

• Evaluated company needs, structured the corporate organization, secured over $15K in investor funding for hand and power tool imports, and established new supplier relationships while enrolling 30 new clients in services.

• Created and developed different distribution channels for various business units within the company and led the planning and execution of development strategies for industrial power tools, power tools for professional use, hand tools for industrial use, industrial accessories for metalworking, joinery, construction, and portfolios for housing projects (locks and faucets).• Led commercial management in critical companies in the industrial sector and corporate clients. • Prepared and executed strategies to achieve the company's financial objectives in its different channels (Retail, Industry, Wholesalers, and Retailers). • Increased sales by more than 106%, from $2.3M in 2009 to over $4.8M in 2014. • Structured the different phases of growth of the company's portfolio in the various distribution channels, achieving greater penetration in critical sectors such as industry, large stores, and wholesale distributors. • Increased the client portfolio by more than 25%, increasing the capillarity and penetration of the company's portfolio. • Improved communication channels with customers, strengthening users' loyalty to company brands.