Jairo Cabello Email & Phone Number

As the first product manager at Pencil, I helped shape the product vision & roadmap, to become #1 Generative AI platform for marketers.

Málaga

(This is a hobby project that I do on my spare time!)TmaiN builds and designs boutique guitar amplifiers and accessories. Visit www.tmainamps.com

Barcelona, Catalonia, Spain

- Created several product initiatives to empower customers to be more data-driven, working with Designers, Developers, and business stakeholders to identify and address key improvement areas.- Lead the day-to-day execution of a Scrum team.- Improved the Look and feel of the platform, by collaborating with the design team and interacting with user feedback.

Barcelona, Catalonia, Spain

I was the owner and decision-maker for all things related to the Atlassian toolset ( Jira, JSM, Opsgenie, Statuspage, Atlas, etc ).Typeform uses Atlassian tools as the primary source of truth to understand where the company is moving, how fast, and how efficiently. My job was to ensure that this is done to the highest standard, and I did this by working.

Barcelona, Catalonia, Spain

Barcelona Area, Spain

I'm was specialist on the Atlassian Toolset, mostly including Jira, Confluence, and Bitbucket.I helped Nestlé to understand the benefits and advantages of the tools and get the best out of them and then execute the requirements directly on the tools.I also develop on top of these tools with Groovy and Python, working with REST, to enhance the functionality.

Düsseldorf Area, Germany

Main administrator and in-house consultant for the Atlassian toolset in trivago, including Jira, Jira Servicedesk, Confluence, and bitbucket.Helped several teams to get the best out of the Atlassian tools, and not only IT team but also HR, Procurement and Content among others.

Düsseldorf Area, Germany

I was the main Product Owner for Jira Service Desk, and took full ownership on all the decisions and strategy within the tool.Among my duties:- Design the way support was being handled in trivago. - Manage incidents and keep SLA's down.- Educate agents on how to get the best of the tool.- Keep up to date reports and manage stakeholder relations.Success.

Düsseldorf Y Alrededores, Alemania

So far, I've done:- Bring closer IT to every new employee of the company through communication- Improve the experience of Jira Servicedesk to my team- Implement Kanban boards to improve the visualization and prioritization of customer tickets- Create a workshop for best practices on communication and IT tools. (That every new employee of the company must.

Cologne Area, Germany

Sysadmin internship