Jaishankar N, Pmp®,Cspo®,Csm® Email & Phone Number

United States

Phoenix Metropolitan Area, Arizona

• Drive global product requirements definition, Product Roadmap, Product planning, and Product design of new features and enhancements. • Drive the prioritization, scope, and schedule of internationalization and globalization activities, working closely with other Product Managers, Architects and Engineering Leads• Conduct market research, analyze customer feedback, and validate product ideas through data-driven market assessments• Monitor key performance indicators (KPIs) to assess the overall health and success of the product - Track metrics like user acquisition, retention, conversion rates, and revenue generation to measure the product's performance• Analyze user data, such as user flows, click-through rates, and feature usage patterns, to optimize the user experience• Work closely with Engineering teams as a strong partner to ensure timely delivery of globalized product features.• Own the Globalization Management Platform and interface with translation vendors.• Work with the core QA team to identify and qualify internationalization requirements.• Data-driven approach to prioritize and take up incremental globalization requests. • Ability to break down broad internationalization requirements into smaller work packs.• Facilitate customer and field involvement in collecting product feedback and driving it to actionable follow-up.• Work with GTM teams to develop sales & marketing product collaterals, presentations, competitive analysis, videos, and articles.• Stay abreast with the latest technologies and processes in the Globalization domain.• Hands-on experience in AI/ML, specifically in chatbot implementation.

• Leader for Globalized Product Delivery for Symantec Norton and LifeLock products.• Drive global product requirements definition, Product Roadmap, Product planning, and Product design of new features and enhancements. • Drive the prioritization, scope, and schedule of internationalization and globalization activities, working closely with other Product Managers, Architects and Engineering Leads• Work cross-functionally and with the Product Development team to improve the UX of global product customers • Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing, Operations• Experience defining Scrum program requirements and using data and metrics to determine improvements• Prioritize well, communicate clearly, and understand how to drive a high level of focus and excellence with a strong, talented team

• Leader for Globalized Product Delivery for Symantec Norton and LifeLock products.•Currently Leading the Globalization Production Engineering efforts required for Internationalization (I18N) Testing / Localization (L10N) Coverage for Symantec’s Norton and LifeLock products.•Responsible for Release of Norton and LifeLock products in Non-English speaking countries across the world, starting from Release Planning until delivery of certified product bundles/patches, for global customers.• Continuous and effective engagement with Stakeholders and cross functional teams in US and Ireland, regularly presenting the business reports.• Have trained and developed highly talented and motivated teams, with setting clear goals and career development plans and tracked their performance in quarterly reviews.

• Drive global product requirements definition, Product Roadmap, Product planning and Product design of new features and enhancements. • Develop and manage global strategy, and roadmap.• Project/Program manager for global engagements across product initiatives • Worked cross-functionally and with the Product Development team to improve the UX of global product customers.• Continuous and effective engagement with Stakeholders and cross-functional teams• Collaborate with global vendors to manage translation projects, ensuring high-quality and consistent product messaging across various markets, thereby supporting the understanding of requirements and adapting to diverse customer needs and industry trends. • Sound knowledge on Internationalization(I18N) & Localization(L10N) process and best practices in the industry• Prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong, talented team.

Specialization areas: Program/Product Management, Internationalization, Localization, Translation, Linguistic Review, Globalization, Vendor Management• Engage and build relationships with global cross-functional teams and stakeholders (Product, Engineering, Marketing, Content etc.) to evangelize localization and internationalization best practices and launch high-quality localized products, marketing and educational content.• Plan and manage localization schedules for multiple projects at a time, collaborate cross-functionally to define requirements and manage timelines. Provide reference material, training and support for internal and vendor teams.• Shape the creation and drive the execution of Product and Launch readiness practices that include localization upstream across the company.• Design and implement efficient and scalable end-to-end localization frameworks for multiple products and diverse content types.• Drive initiatives to foster innovation in the team on strategic areas such as internationalization(I18N), data, localization testing, quality, tools, training, and process optimization.• Analyze current pain points in workflows and tools, provide recommendations and implement scalable solutions.

Specialization areas: Internationalization QA, Localization QA, Translation, Linguistic Review, Globalization, Vendor Management.

• Specialization areas: Product/Program Management, Internationalization QA, Localization QA, Translation, Linguistic Review, Globalization, Vendor Management• Monitor and evaluate the performance and impact of Globalization solutions across various domains and functions• Ensure compliance with ethical, legal, and regulatory standards for Localization development and deployment• Build and maintain relationships with external partners, and vendors to leverage best practices and emerging technologies in Localization• Ensure compliance with ethical, legal, and regulatory standards for Localization development and deployment• Coach and mentor, the Globalization team members and foster their professional growth and development• Manage the end-to-end lifecycle of Localization projects, from ideation to deployment, ensuring quality, timeliness, and scalability• Collaborate with cross-functional teams and stakeholders to understand the business problems and identify the opportunities and challenges for Globalization solutions

Mca, Computer Science

Bsc, Computer Science

Computer Science