- Audit system outputs suggesting process improvement ideas.- Monitor and ensure accuracy of pricing analytics.- Audit, track and maintain the quality metrics of assigned process.- Suggest process improvement ideas to convert manual process to automated.- Execute on assigned project components of specific audit processes.- Create operational reports and status updates on a need basis.

- Conduct A/B testing to understand the customer behaviour and sent communications to the end users.- Assist the CRM team by interacting to the customers to get insights.- Analyse the customer insight data and prepared & presented analytical reports on a weekly basis.

- Assist with generating international leads.- Assist with developing, expanding and maintaining the marketing channels.