Jaishree Gupta Email and Phone Number

1. Present I am working with “HCL Pvt Ltd” as a Sr. System Engineer.Creating & Managing Active Directory Domain Services, Objects and resources.Managing Azure Infrastructure & management Services.Managing & updating Active Directory objects Attributes Server 2008 2012 OS.Worked on ADMT Tool for Migrate user’s accounts, OU Migration.Worked on fine Grain Password PolicyCreating Trust Relationship between Forests.Managing Active Directory Logs, Events & alert alarms. Create Home directory, Roaming Profile for users as per requirement.Restore deleted object from Active directory recycle bin.Raise Function level for Domains and forest Function.Create group, subgroups, grant the Role Based Access for the appropriate users.Troubleshooting Site Domain, Subnets issues & managing services.Knowledge of Global Catalog Server, AD Group Policy, AD Disaster Recovery, Backup & Restore, AD replication issues.Creating the GPO and linking to required OU Site and Domains.Management of Lingering objects and restore Tomb stomb objects.ADFS management and SSO configuration.Working Knowledge of AD Federation Services.Configure and managing \ Performing \Troubleshooting AAD Connect server.Managing \ Performing \Troubleshooting AAD Sync issues.Configure sync rules and transformation rules.Creating Virtual Machine Alert and identifying the logs.Worked on Azure Virtual Network Infrastructure for Vnet Peering and Network Configuration.Troubleshooting on Azure Virtual Network Gateway & Load Balancer.Understanding and working on Azure VM Scaling, Azure Resource group creation, Azure Backup and Restoration.Worked on Azure Blob and file storage Management.Worked on Azure Compute technology for VM machines sckaling.Azure building methods for cost management and billing, resource utilization and calculation. Work on high availability-set for Azure Virtual Network configuration.

Working for Client TCS

same

Design maintain Server based Network.Creating & Managing DHCP Server, DNS Server.Configuration RIS Server.Creating & Managing Users profile (Active Directory)Provide Technical Support for Desktop related Problems.Install & maintain and Attend User's Problems.Configure & maintain Outlook Email Accounts.

Provide a Applications Support on IE and Desktop SupportsChange user group Policy and give appropriate user rights on AD Server.Configure & maintain Outlook Email configuration and troubleshooting On PC’sInstall & Update OS, OS Patches, MS office,.Install PC Drivers, Network and Local Printer Drivers and Antivirus.Logging Tickets (Incident / Service Request / Information Query) for every user interaction Route/Assign tickets to the appropriate support group, if necessary.Identifying and escalating high-severity, priority issuesUpdating Pending Tickets with timely, precise, accurate updatesMaintenance of L2, L3 Switches and Routers and infra related works.Install Operating System with SCCM Server

Provide a Applications Support on IE and Desktop SupportsChange user group Policy and give appropriate user rights on AD Server.Configure & maintain Outlook Email configuration and troubleshooting On PC’sInstall & Update OS, OS Patches, MS office,.Install PC Drivers, Network and Local Printer Drivers and Antivirus.Logging Tickets (Incident / Service Request / Information Query) for every user interaction Route/Assign tickets to the appropriate support group, if necessary.Identifying and escalating high-severity, priority issuesUpdating Pending Tickets with timely, precise, accurate updatesMaintenance of L2, L3 Switches and Routers and infra related works.Install Operating System with SCCM Server

Install & Maintain and Attend User's Problems, with Remote Support.Logging Tickets (Incident / Service Request / Information Query) for every user interaction Providing First Level Support on Desktops, Peripherals, and Office automation products.Route/Assign tickets to the appropriate support group, if necessary.Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updatesFollowing-up with end users, if necessary, for closure of pending ticketsInstall & Update OS, OS Patches.Install PC Drivers, Network and Local Printer Drivers and Other Software. SAP Installation and Configuration. Configure & maintain Lotus Notes e-mail Accounts and Outlook Email configuration and TroubleshootsProjector Installation and VC Startup ConfigurationIP Camera and LAN TV Setting and Configuration