As a Product Expert with Global Product Management at SAP, I am involved in initiatives to gather and analyze customer feedback worldwide, turning insights into actionable product innovation opportunities. By collaborating with cross-functional teams in product, design, and engineering, I develop innovative designs and implement strategies to accelerate DesignOps cycles, ensuring high-value solutions are delivered promptly.I act as a collaborator between teams, facilitating effective communication and alignment to maintain smooth workflows and achieve optimal outcomes. I support and facilitate the conversion innovation opportunities into Minimum Viable Product (MVP) definitions, advocating for intuitive user experiences that resonate with customers.Working closely with engineering teams, I help establish robust technical foundations for product experience, ensuring solutions align with business objectives and deliver tangible customer value. Employing a holistic approach, I balance the product's strategic vision with tactical execution, focusing on accelerating innovations and enhancing customer experience.

Facilitate Design Thinking coaching initiatives within multinational organizations as part of SAP Winnovate engagements, driving innovation and transformation within their service offerings.Conduct immersive Design Thinking workshops and training sessions for organizational teams, facilitating the exploration of creative solutions to complex challenges.Collaborate closely with clients to identify strategic innovation opportunities and co-create tailored solutions through Design Thinking methodologies.Guide participants through the entire Design Thinking process, from empathizing with end-users to prototyping and testing innovative ideas.Foster a culture of innovation and continuous improvement within organizations, instilling Design Thinking principles into their corporate DNA.Facilitate Design Thinking coaching sessions for students as a key contributor to the SAP University Alliance program, empowering the next generation of leaders and innovators.Tailor coaching sessions to meet the specific needs and objectives of both corporate clients and student participants, ensuring maximum impact and value creation.

Specialize in User Experience (UX) and Front-end development, leveraging expertise to enhance the usability and visual appeal of software products.Collaborate with cross-functional teams to define user requirements and translate them into intuitive and engaging user interfaces. Key activities include, - Fostering a comprehensive and collaborative research of the domain.- Establishing agreement on the mental models.- Facilitate feature modelling discussions using visualization techniques.- Investigating diverse perspectives or requirements from domain experts.- Cultivating a mutual understanding of the design choices.- Accelerate collaborative product design and modelling decisions.Lead the design and development of front-end components, ensuring seamless integration with back-end systems and optimal performance across various platforms.Employ best practices in UX design and front-end development to create responsive and accessible web applications that meet user needs and business objectives.Conduct usability testing and gather user feedback to iterate and improve upon interface designs, enhancing overall user satisfaction and engagement.Stay abreast of emerging trends and technologies in UX/UI design and front-end development, continuously enhancing skills and driving innovation within the team.Provide mentorship and guidance to junior developers, fostering their growth and proficiency in UX design principles and front-end development techniques.Collaborate with stakeholders to define project requirements, timelines, and deliverables, ensuring successful project execution and client satisfaction.

Actively spearheading the optimization of UX Design endeavors across diverse global project teams, orchestrating and facilitating high-impact customer research and design sessions to drive the success of global initiatives.Providing dedicated support to UX colleagues, empowering them to enhance their efficiency, productivity, and innovative prowess through targeted Design Coaching interventions.Discerning opportunities for synergy and collaboration among global product teams, adeptly conceptualizing and visualizing abstract concepts for potential reuse, and fostering a culture of knowledge exchange to amplify organizational effectiveness.Leading and coaching an exceptional team of UX Advocates, inspiring their passion and dedication to delivering the next generation of UX excellence to our esteemed customers.

Facilitated the efficient software engineering process, orchestrating seamless transitions from conceptualization to execution, ensuring the delivery of business solutions aligned with market demands.Provided invaluable guidance as a Design Thinking coach throughout the development of localized SAP HCM products, prioritizing end-user-centric approaches and fostering innovative thinking.Assumed ownership at the team level for Accessibility standards within products, orchestrating collaboration among development teams, product management, and central accessibility testing labs to ensure compliance with WCAG 2.0 Level A and AA requirements, as well as US Section508 standards.Demonstrated adeptness in resolving intricate issues within the realm of SAP HCM, offering support to colleagues in tackling challenges.Facilitated SAP HANA CodeJam sessions as part of the University Alliances Program under the auspices of the SAP Training and Development Institute.Delivered comprehensive Design Thinking introduction and foundation sessions as part of the Young Professionals Program under the auspices of the SAP Training and Development Institute.

Championing UX principles and serving as a Design Thinking coach, collaborating with Local Product Managers to engage customers in insightful user research. Facilitating the synthesis of research findings into persona-driven User Story Maps (USMs).Advocating for the integration of Design Led Development (DLD) methodologies and adherence to Fiori guidelines in product releases to enhance user experiences.Fulfilling the role of UX/UI Designer, providing design support to the team while engaging in discussions with internal Cloud Architects to ensure the technical feasibility of UI designs in alignment with backend services.Driving UI Engineering and Development efforts, translating validated mockups into functional interfaces. Assisting team members in adopting UI5 best practices and optimizing code for efficiency.Mentoring junior developers to cultivate their skills in UX Design and UI development, fostering their professional growth.Facilitating collaboration between UI development and Service development teams to strike a balance between user desirability and technical feasibility in product delivery.Undertaking governance activities, including validating PS UX Consistency and coordinating PS Accessibility efforts for each product release cycle, ensuring adherence to quality standards.

Supported country-specific localization efforts for SAP HCM, specializing in Payroll, Personnel Administration, Time Management, and HR Reporting within the UAE and KSA Country solution contexts.Demonstrated proficiency in HCM Process and Forms, Workflows, and FPM forms, contributing to seamless operational workflows.Spearheaded end-to-end development responsibilities, encompassing design, coding, testing, and quality assurance of targeted product features within a collaborative development team environment.Applied analytical skills to effectively troubleshoot and resolve issues within both existing and newly developed code, ensuring optimal performance and functionality.Expanded expertise into SAP HANA development, actively ensuring the compatibility of software with SAP HANA infrastructure.Collaborated closely with team members to ensure the successful delivery of localized SAP HCM products tailored for the MENA market, prioritizing collective achievement and cross-functional support.Profound understanding of Agile methodology, encompassing all facets of the Project Life Cycle and Solution Architecture, and adeptly integrating Design Thinking principles into software development processes, offering coaching and guidance to enhance team efficiency and innovation.

Facilitating communication with Functional Consultants to elucidate end-user specifications through comprehensive discussions.Conducting thorough analysis of end-user requirements and proficiently translating them into SAP processes.Crafting Technical Designs and Specifications meticulously, adhering rigorously to organizational best practices.Engaging in the development and review of application code, ensuring alignment with established development standards.Undertaking extensive documentation and implementing multi-level testing protocols to ensure the integrity and quality of developments.Providing support and implementing enhancements for both standard and customized applications to meet evolving customer needs.

Mainframe, MS SQL Service, Technical Presales