Remote print management Administrator. Relay Call data to first responder's mobile devices.ER support administrator for all import or export of reports by SANTA FE COUNTY FIRE DEPARTMENT. Manages all servers in the emergency communications center environment, ensuring that servers are continually operational and available. • Configure and manage systems operational applications such as antivirus applications, security applications, email applications and backup software applications; installs and configures various operating systems, programming languages and hardware.• Coordinate and manage the schedule releases of software updates and enhancements and well as patch management releases with the technical team; monitors system logs and activity on all servers and devices. • Troubleshoots problems with networks, web services, mail services and other aspects of an integrated environment; develops, maintains and monitors procedures for all server backups; monitors, plans, and coordinates the distribution of client/server software and service packs; performs on-site and remote technical support.• Makes recommendations on new system application solutions to purchase; works with various vendors for procurement; assists in the organization, inventory and procured maintenance of all hardware and software resources. • Maintains excellent communication with supervisor on all tasks and projects. Creates and maintains good technical documentation. Develops and maintains system policies. • Provide technical guidance and leadership to staff.• Prioritize incoming work for self. Strong working knowledge of laptop/desktop/printer hardware and software Experience with remote administration tools Go To Assist/ Remote Desktop/Remote Assistant Experience with all Microsoft OS including Windows XP, Windows 7, as well as Windows 2003/2008 serverExperience managing desktop hardware and skills to perform normal hardware maintenance like replacing disks drivers.