Joy Okum Email and Phone Number
Joy Okum is a Quality Assurance Tester with three years of experience in Software Development Ecosystems & the Information Technology industry.Adept at identifying quality issues and committed to ensuring that quality standards are upheld in production to enable optimal customer satisfaction and user experience, I am eager to utilize my skills in application and performance testing in order to assist the company with rolling out workable and timely software.I am also familiar with some Atlassian Tools like Jira and Confluence. I pride myself on being detail-oriented, analytical, and driven. I’m passionate about the impact my skills can have in the real world, and firmly believe that I can create innovative solutions to business processes and problems which will ultimately lead to a better user experience.My ambition is to reach the very top of my profession and to work with other leading developers in this field. On a personal level I am able to both give and take feedback. Furthermore I am committed to constantly improving myself by learning new technologies and frameworks.
Blueridge Micro Finance Bank
View- Website:
- o-kash.com
- Employees:
- 109
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Customer Service RepresentativeBlueridge Micro Finance BankLagos, Nigeria -
Customer Service RepresentativeBlueridge Micro Finance Bank Feb 2024 - PresentAnswer customer questions about policies and procedures with a friendly and knowledgeable approachKnowing company products and services to effectively communicate with customers and provide them with the correct resolutionCollaborating with other departments to develop content for social media platforms -
Qa EngineerTransferboss Jan 2021 - PresentLondon, England, United KingdomAnalyzing users stories and/use cases/requirements for validity and feasibilityCollaborate closely with other team members and departmentsExecute all levels of testing (System, Integration, and Regression)Design and develop automation scripts when neededDetect and track software defects and inconsistenciesProvide timely solutionsApply quality engineering principals throughout the Agile product lifecycleProvide support and documentation -
Call Center RepresentativePolaris Bank Ltd. Jun 2023 - Jan 2024Lagos, Lagos State, NigeriaProvide excellent customer service with great attention to detailReply to customer queries and comments posted on the company’s social media page. -
Quality Assurance SpecialistMtn Nigeria Feb 2019 - Sep 2022Lagos, Lagos State, NigeriaAssurance EngineerCollaborate closely with other team members and departments to execute all levels of testing (System, Integration,acceptance and Regression)Apply quality engineering principles throughout the Agile product lifecycle, also design and develop automation scripts when needed. -
Quality Assurance SpecialistMtn Nigeria Feb 2019 - Jul 2021Lagos, Lagos State, NigeriaAssurance EngineerCollaborate closely with other team members and departments to execute all levels of testing (System, Integration,acceptance and Regression)Apply quality engineering principles throughout the Agile product lifecycle, also design and develop automation scripts when needed.
Joy Okum Education Details
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Second Class Upper
Frequently Asked Questions about Joy Okum
What company does Joy Okum work for?
Joy Okum works for Blueridge Micro Finance Bank
What is Joy Okum's role at the current company?
Joy Okum's current role is Customer Service Representative.
What schools did Joy Okum attend?
Joy Okum attended Federal University Otuoke.
Who are Joy Okum's colleagues?
Joy Okum's colleagues are Agnes Nzula, Stanley Kruzzah, Lizakelly Auma, Anthony Fundi, Ashioya Kennedy, Viola Awuor, Afline Aoko.
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