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Joy Okum Email & Phone Number
Customer Service Representative
at
BlueRidge Micro Finance Bank
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative
Location
Lagos State, Nigeria, Nigeria
Company size
Who is Joy Okum? Overview
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Quick answer
Joy Okum is listed as Customer Service Representative at BlueRidge Micro Finance Bank, a company with 109 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Joy Okum.
Joy Okum previously worked as QA Engineer at Transferboss and Call Center Representative at Polaris Bank Ltd.. Joy Okum holds Bachelor Of Arts - Ba, English And Communication Studies, Second Class Upper from Federal University Otuoke.
Company email context
Email format at BlueRidge Micro Finance Bank
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BlueRidge Micro Finance Bank
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Profile bio
About Joy Okum
Joy Okum is a Quality Assurance Tester with three years of experience in Software Development Ecosystems & the Information Technology industry.Adept at identifying quality issues and committed to ensuring that quality standards are upheld in production to enable optimal customer satisfaction and user experience, I am eager to utilize my skills in application and performance testing in order to assist the company with rolling out workable and timely software.I am also familiar with some Atlassian Tools like Jira and Confluence. I pride myself on being detail-oriented, analytical, and driven. I’m passionate about the impact my skills can have in the real world, and firmly believe that I can create innovative solutions to business processes and problems which will ultimately lead to a better user experience.My ambition is to reach the very top of my profession and to work with other leading developers in this field. On a personal level I am able to both give and take feedback. Furthermore I am committed to constantly improving myself by learning new technologies and frameworks.
Current workplace
Joy Okum's current company
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Blueridge Micro Finance Bank
6 roles
Joy Okum work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
CurrentAnswer customer questions about policies and procedures with a friendly and knowledgeable approachKnowing company products and services to effectively communicate with customers and provide them with the correct resolutionCollaborating with other departments to develop content for social media platforms
Feb 2024 - Present
Qa Engineer
CurrentAnalyzing users stories and/use cases/requirements for validity and feasibilityCollaborate closely with other team members and departmentsExecute all levels of testing (System, Integration, and Regression)Design and develop automation scripts when neededDetect and track software defects and inconsistenciesProvide timely solutionsApply quality engineering.
Jan 2021 - Present
Call Center Representative
Provide excellent customer service with great attention to detailReply to customer queries and comments posted on the company’s social media page.
Jun 2023 - Jan 2024
Quality Assurance Specialist
Assurance EngineerCollaborate closely with other team members and departments to execute all levels of testing (System, Integration,acceptance and Regression)Apply quality engineering principles throughout the Agile product lifecycle, also design and develop automation scripts when needed.
Feb 2019 - Sep 2022
Quality Assurance Specialist
Assurance EngineerCollaborate closely with other team members and departments to execute all levels of testing (System, Integration,acceptance and Regression)Apply quality engineering principles throughout the Agile product lifecycle, also design and develop automation scripts when needed.
Feb 2019 - Jul 2021
Team & coworkers
Colleagues at BlueRidge Micro Finance Bank
Other employees you can reach at o-kash.com. View company contacts for 109 employees →
OP
Omolo Parliament
Colleague at Blueridge Micro Finance BankKasarani, Nairobi County, Kenya, Kenya
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CB
Comfort Bazim
Colleague at Blueridge Micro Finance BankLagos State, Nigeria, Nigeria
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DN
Daphine Nyambura
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
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CO
Caleb Otieno
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
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RW
Roseline Wandia
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
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AK
Ashioya Kennedy
Colleague at Blueridge Micro Finance BankNairobi County, Kenya, Kenya
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AA
Afline Aoko
Colleague at Blueridge Micro Finance BankKenya, Kenya
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SN
Steacy Nzomo
Colleague at Blueridge Micro Finance BankNairobi County, Kenya, Kenya
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SJ
Samantha Jerotich
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
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KR
Kipyegon Rono
Colleague at Blueridge Micro Finance BankKenya, Kenya
View →
Omolo Parliament
Colleague at Blueridge Micro Finance BankKasarani, Nairobi County, Kenya, Kenya
View →
CB
Comfort Bazim
Colleague at Blueridge Micro Finance BankLagos State, Nigeria, Nigeria
View →
DN
Daphine Nyambura
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
View →
CO
Caleb Otieno
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
View →
RW
Roseline Wandia
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
View →
AK
Ashioya Kennedy
Colleague at Blueridge Micro Finance BankNairobi County, Kenya, Kenya
View →
AA
Afline Aoko
Colleague at Blueridge Micro Finance BankKenya, Kenya
View →
SN
Steacy Nzomo
Colleague at Blueridge Micro Finance BankNairobi County, Kenya, Kenya
View →
SJ
Samantha Jerotich
Colleague at Blueridge Micro Finance BankNairobi, Nairobi County, Kenya, Kenya
View →
KR
Kipyegon Rono
Colleague at Blueridge Micro Finance BankKenya, Kenya
View →
1 education record
Joy Okum education
FAQ
Frequently asked questions about Joy Okum
Quick answers generated from the profile data available on this page.
What company does Joy Okum work for?
Joy Okum works for BlueRidge Micro Finance Bank.
What is Joy Okum's role at BlueRidge Micro Finance Bank?
Joy Okum is listed as Customer Service Representative at BlueRidge Micro Finance Bank.
Where is Joy Okum based?
Joy Okum is based in Lagos State, Nigeria, Nigeria while working with BlueRidge Micro Finance Bank.
What companies has Joy Okum worked for?
Joy Okum has worked for Blueridge Micro Finance Bank, Transferboss, Polaris Bank Ltd., and Mtn Nigeria.
Who are Joy Okum's colleagues at BlueRidge Micro Finance Bank?
Joy Okum's colleagues at BlueRidge Micro Finance Bank include Omolo Parliament, Comfort Bazim, Daphine Nyambura, Caleb Otieno, and Roseline Wandia.
How can I contact Joy Okum?
You can use AeroLeads to view verified contact signals for Joy Okum at BlueRidge Micro Finance Bank, including work email, phone, and LinkedIn data when available.
What schools did Joy Okum attend?
Joy Okum holds Bachelor Of Arts - Ba, English And Communication Studies, Second Class Upper from Federal University Otuoke.
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