Jaiwon Su Email & Phone Number

New York, Ny, Us

United States

• Update and maintain BRD’s.• Document requirements, design and configure the benefits system.• Build, test, and publish client portal transactions.• Execute and identify SQL queries for back-end analysis and improvement testing of data.• Modify expression engine rules, census processor rules and predicates.• Research and diagnose system configuration warnings and errors.• Manage and participate in functional and regression testing.• Test and publish census processor rule changes.

Ewing, New Jersey, United States

• Facilitate resolution of Cenlar and/or client issues and coordinate across Cenlar operational units with support from other team members.• Identify procedural areas of improvement through system data using SQL.• Perform analysis and design including investigation, documentation, and recommendations.• Support business, data, process, policies, and technology requirements.• Interact with operations and technology stakeholders to ensure solutions meet Cenlar and/or client needs.• Identify business requirements and develop report distribution as assigned.• With feedback from cross-functional teams, create and manage project plans for tasks and action items and effectively manage projects, communicating and coordinating across project stakeholders, and achieving project timelines.• Run SQL queries to analyze and interpret data to identify key metrics and draw conclusions.• Build reports through ad hoc queries using filters and parameters to help with RCA and data validation.

Ewing, New Jersey, United States

• Oversee the MERS Data Reconciliation functions which include: • Overseeing the completion of daily and monthly exception reports• Creating Management Summary and Client Summary Reports • Meeting with clients to discuss exceptions and process improvements• Monitoring data files uploaded to 3rd party MERS reconciliation vendor (Titan-Mintrak) for data changes and updates• Mentoring additional staffs• Overseeing all monthly and daily reconciliation reports worked outside of Mintrak to ensure the queries are functioning as intended or update logics as needed• Overseeing ticket processing requests for data updates to both MERS and MSP• Root cause analysis of discrepancies between MERS and MSP datasets via client-provided XML data.• Ensure requirements are met and accurately tested before production by performing requirements analysis, prototyping, testing and development.

Ewing, New Jersey, United States

• Reconcile data discrepancies in either the MERS or MSP system, using the most efficient practical methods.• Work closely with New Loans, Data Integrity and MIS to resolve issues and tickets.• Verify transactions have been submitted successfully by reviewing edits/outputs and reviewing the datasets submitted by internal users.• Dissect MERS discrepancies by compiling additional data using Cenbase Portal.

Ewing, New Jersey, United States

• Handle client requests and inquiries with Cenlar's policies and procedures in mind.• Gather data via Cenbase Portal, submit MERS and LPS transactions using MERS defined files and Passport.• Responsible for numerous data fields as part of the MERS Titan-MINTRAK reconciliation process.• Troubleshoot Titan-MINTRAK system issues and make enhancement suggestions.• Create management reports for upper managements and month-end recon reports for clients.

• Input inventory in-stock to a program (VirtueMart).• Maintain data entry requirement by following data program techniques and procedures.• Test the new data and review through the main site (gnbinc.com).

• Researched new media space for internet start-up.• Worked to develop technology to convincingly broadcast text and conversations on multiple social networking platforms.• Used Microsoft Excel to manage thousands of information.