Jajvalya Tyagi Email & Phone Number

New Delhi, DL, IN

India

India

Himachal Pradesh, India

Building a Boutique Hospitality Brand with Design and Community at its core.

Himachal Pradesh, India

As a City Head - Specialist Stay Experience I have to design the SOP's for Guest Handling, Service Quality, Property Aesthetics and Property Acquisitions. My key area is to ensure that the guest have a special experience of luxurious hospitality whenever they visit any property of Vista. Along with this i am also responsible for the PnL of the region.

Gurgaon, Haryana, India

Building 100% Electric, Clean, Shared, Smart Mobility for India || Working on acquisition and building new charging hubs for improving the experience and maintaining a connected environment for efficient service.

Goa

• As an Area General Manager, I managed OYO Home Operations of Majority parts of North Goa. Leading a team of 11 direct and 45 In-direct employees.
• Initially Headed a team of 4 Direct reportee to deliver last mile operations and improve customer satisfaction by 9% with in one month.
• Performance of team was measured with various metrics and feedback from ground were taken to improve processes further
• Have ensured timely service to customers by supplying all necessities through proper set process. Proper training has been given to staff so that housekeepers could be aligned according to priority.
• Later on given responsibility of 5 geographical clusters, 600 rooms, 11 direct and 45 In-direct reportees.
• Cash closing and other compliance processes were streamlined with proper daily monitoring with team.

Russian Federation

I was leading a team of 317 to manage the completer operations of the 148 rooms, 17 villas, 2 restaurants and 2 nightclubs of the Ski Resort present in St. Petersburg Russia. My main objectives were to maximize the revenue and plan for the future strategies to promote the brand value and bring in investors for maintaining and expanding the facilitie. In.

Russian Federation

Chennai Area, India

The job role included Check-in, Check-out and preparing daily occupancy and revenue reports.

Delhi Area, India

I was responsible for all the bookings of the location, catering, volunteers and the transfers of the team and client.