Jaka Crnivec Email & Phone Number

Slovenia

Ljubljana, Slovenia

Ljubljana, Slovenia

Ljubljana

• Business analysis of existing solutions and services
• Implementation of internal workshops for identification of improvements, innovations, technologies, and investment projects (value proposition creation)
• Close cooperation with the IT department
• Developing new ideas for innovation, including by clients/agents/employees
• Preparation of the renovation strategy and priorities

Ljubljana

• Bisnode's Customer Success department is in the frontline to serve and support Bisnode's customers during on-boarding and and after-sales process. As a Customer Relationship Management Consultant I'm resposible to take.
• First-tier customer support for questions, request, and complaints
• Connecting link between customers, sales, marketing and production departments
• Retention of existing customers, and generation of new leads for sales
• Providing trainings for new customers, and new users of existing customers
• Products and Services consulting

Ljubljana

• Helping organisations to simplify billing processes while leveraging state of the art billing solution capabilities – all available as a service.
• Identification of sales opportunities
• Care over data and opportunities in the CRM system
• Perform presentations
• Preparation of offerings During my time at EPPS d.o.o. I was also a member of POSARTUP team, which was formed at Post of Slovenia Group. Experience in LEAN and Agile methodologies, and working with start-ups.

South-East Europe Countries

• Managing relationships with 35+ colleges and universities in South-East European countries, supporting professors in using SAP in the classroom to educate students and build skills in high demand in the SAP.
• Overall responsibility for driving and development of SAP University Alliances program in the region
• Promotion of SAP and the SAP University Alliances/SAP Next-Gen program to professors and decision makers of educational institutions in SEE region and inclusion of the educational institutions in this program
• Presentation of the SAP University Alliances program and SAP “evangelizationat” at domestic and international events and conferences
• Organization and Execution of events for students (lectures, Design Thinking workshops)
• Networking and help with collaboration enablement for educational institutions, SAP partners and SAP customers

Ljubljana

• Cold-calling, searching for new contacts and sales opportunities
• Maintaining quality of contacts and other data in database/CRM
• Leads & Opportunities control in CRM
• Help with organizing local SAP events; from start to final follow-up
• Roll-out of smaller global initiatives in local market
• Maintaining of local SAP website and social media channels