Jaka Crnivec Email & Phone Number

Slovenia

Ljubljana, Slovenia

Ljubljana, Slovenia

Ljubljana

• Business analysis of existing solutions and services• Implementation of internal workshops for identification of improvements, innovations, technologies, and investment projects (value proposition creation)• Close cooperation with the IT department• Developing new ideas for innovation, including by clients/agents/employees• Preparation of the renovation strategy and priorities

Ljubljana

Bisnode's Customer Success department is in the frontline to serve and support Bisnode's customers during on-boarding and and after-sales process. As a Customer Relationship Management Consultant I'm resposible to take care for our customers in the best possible way, so that they don't feel like only our customers, but more like that we are their partners.• First-tier customer support for questions, request, and complaints• Connecting link between customers, sales, marketing and production departments• Retention of existing customers, and generation of new leads for sales• Providing trainings for new customers, and new users of existing customers• Products and Services consulting

Ljubljana

Helping organisations to simplify billing processes while leveraging state of the art billing solution capabilities – all available as a service. • Identification of sales opportunities • Care over data and opportunities in the CRM system• Perform presentations• Preparation of offerings During my time at EPPS d.o.o. I was also a member of POSARTUP team, which was formed at Post of Slovenia Group. Experience in LEAN and Agile methodologies, and working with start-ups.

South-East Europe Countries

Managing relationships with 35+ colleges and universities in South-East European countries, supporting professors in using SAP in the classroom to educate students and build skills in high demand in the SAP ecosystem...SAP HANA, analytics, mobile, cloud, and ERP. • • Overall responsibility for driving and development of SAP University Alliances program in the region • Promotion of SAP and the SAP University Alliances/SAP Next-Gen program to professors and decision makers of educational institutions in SEE region and inclusion of the educational institutions in this program• Presentation of the SAP University Alliances program and SAP “evangelizationat” at domestic and international events and conferences• Organization and Execution of events for students (lectures, Design Thinking workshops)• Networking and help with collaboration enablement for educational institutions, SAP partners and SAP customers• Fostering co-innovation projects between program members and SAP customers• Supporting SAP Education demand generation activities in Slovenia

Ljubljana

• Cold-calling, searching for new contacts and sales opportunities• Maintaining quality of contacts and other data in database/CRM• Leads & Opportunities control in CRM• Help with organizing local SAP events; from start to final follow-up• Roll-out of smaller global initiatives in local market• Maintaining of local SAP website and social media channels • Job shadowing (local Account Executives and Services Account Manager)