Svp Of Delivery, Professional Services
Current
Oct 2024 - Present
AeroLeads people directory · profile
Jake Cook Email & Phone Number
SVP of Professional Services
at
Infocenter
1 work email found
@lpl.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP of Professional Services
Location
Charlotte, North Carolina, United States
Who is Jake Cook? Overview
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Quick answer
Jake Cook is listed as SVP of Professional Services at Infocenter, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at lpl.com and a matched LinkedIn profile for Jake Cook.
Jake Cook previously worked as SVP of Delivery, Professional Services at Infocenter and VP of Delivery, Professional Services at Infocenter. Jake Cook holds Bachelor Of Science In Businesses Administration, Managment Information Systems from East Carolina University - College Of Business.
Company email context
Email format at Infocenter
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{first}.{last}@lpl.com
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AeroLeads found 1 current-domain work email signal for Jake Cook. Compare company email patterns before reaching out.
Profile bio
About Jake Cook
Certified Business Product Owner and Scrum Master in the software development industry, primarily focused on business systems, processes and end-client experiences. Skilled in business requirement elicitation and analysis, PI planning, Agile-SCRUM framework, public speaking, SDLC, executive reporting, and software development team management. Strong product professional with a Bachelor of Science in Businesses Administration focused in Management Information Systems from East Carolina University - College of Business.
Listed skills include Leadership, Microsoft Office, Management, Microsoft Word, and 11 others.
Current workplace
Jake Cook's current company
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12 roles
Jake Cook work experience
A career timeline built from the work history available for this profile.
Vp Of Delivery, Professional Services
Sep 2023 - Oct 2024
Program Manager
Jan 2023 - Sep 2023
Svp Of Operations
- Directed strategy for Product Development, Platform Data Management, and Glew Advisory Services teams.- Oversaw continual enhancements and implementation of best practice standards within the Operations department. - Advised on Company objectives and aligned Operational controls to ensure targets were being met or surpassed. - Escalation point for customer concerns and 3rd party engagements. - Champion for empowering employees with the right tools for success by setting resource goals, procuring software, modernizing SDLC methodology, and streamlining SOPs.
Jun 2021 - Feb 2023
Director - Application Support And Data
- Oversight of break-fix activities within Product Support team.- Coordinate and execution of data integration initiatives for new connections and maintenance to existing connectors.
May 2021 - Jun 2021
Senior Product Owner
- Certified SCRUM Master acting as the Product Owner leading two SCRUM teams with a focus on Advisor and Investor experience platforms- Manage mobile app development (iOS/Android) for investor portfolio and account information. In addition to overseeing the conversion to a common mobile codebase - Govern the web portal development for Advisors to leverage while servicing Investors- Facilitate sprint cycle focus, integrating customer feedback and product roadmap, while ensuring alignment amongst parallel product teams and Product Owners- Aid in the implementation of SAFe methodology firm-wide
Jun 2020 - May 2021
Product Analyst
- Responsible for product requirements and product direction- Ensure roadmap deliveries and deployment cadences are on track - Collaborate in building overlay training for customers on the firm’s core platform
Aug 2019 - Jun 2020
Business Analyst
- Responsible for facilitating business requirements elicitation sessions and documenting Service, Trading and Operational needs - Act as the lead BA for a new service ticketing system and case management platform- Document end-to-end current and future state workflows, as needed- Assist in agile rollout cadence, knowledge transfers sessions and user stories refinement sessions- Perform high level, UAT, validation inclusive of identifying defects and correlating priority assignment
Aug 2018 - Aug 2019
Associate Business Analyst
- Provide analytical support on various business process improvement efforts inclusive of: commissions platform transformation, eFax system, and acquisition onboarding activities- Act in a BA support role on the replacement and overall transformation of LPL’s commission system Provide requirement analysis and refinement
Aug 2017 - Aug 2018
Is Consulting Internship
Eastern Ahec
- Engaged in a project that uses the SDLC to improve existing processes and create new processes for Grand Rounds webinars at Brody School of Medicine and Vidant Hospital - Utilized interpersonal skills to communicate across various business units
Jan 2017 - Jun 2017
Summer Internship
- Contributed in the analysis of 27 new listings totaling 78 million worth of net-lease properties- Gathered financial data and evaluated market metrics for the creation of offering memorandums and broker value opinions- Conduced marketing campaigns around top developer prospects in the Southeast- Modeled property level data in order to assess risk factors for 10/31 tax exchange buyers
Jul 2016 - Aug 2016
Logistics
- Responsible for deliveries of merchandise, maintain direct communication with companies, as well as individual consumers.- Performed on sight sales to customers and consumers on both construction and business locations.
Jun 2016 - Aug 2016
2 education records
Jake Cook education
Bachelor Of Science In Businesses Administration, Managment Information Systems
East Carolina University - College Of Business
Education record
East Carolina University
FAQ
Frequently asked questions about Jake Cook
Quick answers generated from the profile data available on this page.
What company does Jake Cook work for?
Jake Cook works for Infocenter.
What is Jake Cook's role at Infocenter?
Jake Cook is listed as SVP of Professional Services at Infocenter.
What is Jake Cook's email address?
AeroLeads has found 1 work email signal at @lpl.com for Jake Cook at Infocenter.
Where is Jake Cook based?
Jake Cook is based in Charlotte, North Carolina, United States while working with Infocenter.
What companies has Jake Cook worked for?
Jake Cook has worked for Infocenter, Glew.Io, Lpl Financial, Eastern Ahec, and Berkeley Capital Advisors.
How can I contact Jake Cook?
You can use AeroLeads to view verified contact signals for Jake Cook at Infocenter, including work email, phone, and LinkedIn data when available.
What schools did Jake Cook attend?
Jake Cook holds Bachelor Of Science In Businesses Administration, Managment Information Systems from East Carolina University - College Of Business.
What skills is Jake Cook known for?
Jake Cook is listed with skills including Leadership, Microsoft Office, Management, Microsoft Word, Project Management, Software Development Life Cycle, Powerpoint, and Research.
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