- Assigned my team urgent task that is requested from the top management or from other country- Balanced the entities that we are assigned to work on to my team and make sure that the servers that are under those entities are taken care of- Assist my team whenever they have problems with credit cards or Paypal accounts- Send daily report to the management to keep them updated regarding the Paypal Accounts and Credit Cards - Send report to top management with the sites that we… Show more - Assigned my team urgent task that is requested from the top management or from other country- Balanced the entities that we are assigned to work on to my team and make sure that the servers that are under those entities are taken care of- Assist my team whenever they have problems with credit cards or Paypal accounts- Send daily report to the management to keep them updated regarding the Paypal Accounts and Credit Cards - Send report to top management with the sites that we are encountering some errors- Provide training for new hires and explain protocols clearly and efficiently- Provide weekly one on one coaching based on their performance and attitude- Provide disciplinary action for their late and absences- Monitor their performance, behavior, and attitude- Do team meeting to provide instructions for those errors that I have found a solution, inform them of the changes and upcoming changes in the company and some important matter- Do general meeting to inform the dos and don’ts of my department Show less