Jake Barber Email & Phone Number

Doncaster, Victoria, Australia

In my role as National Operations Manager, I oversee the operational activities of our Insurance Brands pillar throughout Australia and New Zealand. My responsibilities include maintaining close communication with our key clients nationwide to ensure alignment with their expectations. Additionally, I focus on nurturing and developing our teams to drive excellence in operational performance across all aspects of our business.

Wetherill Park, New South Wales, Australia

Managing the overall quality and consistency of the daily administration, operations and service delivery across NSW & ACT. This spanned across 12 offices between the States. Working closely with the State Manager, and our Business Unit Managers, the position required the effective identification around improvement areas, development of appropriate strategies to mitigate risk, and implementation of strategies to deliver process change and monitor on-going results. This also included fostering… Show more Managing the overall quality and consistency of the daily administration, operations and service delivery across NSW & ACT. This spanned across 12 offices between the States. Working closely with the State Manager, and our Business Unit Managers, the position required the effective identification around improvement areas, development of appropriate strategies to mitigate risk, and implementation of strategies to deliver process change and monitor on-going results. This also included fostering new and existing Client relationships. Show less

Doncaster, Victoria, Australia

As General Manager for Johns Lyng Insurance Building Solutions, I managed all facets of the day to day operation of the business. This involved liaising with all incumbents and coordinating all aspects of the business to ensure a streamlined operating model and growth was achieved.

Doncaster, Victoria, Australia

As a Client Relation Manager I managed the clients within the Adjuster Claims Team. My position also involved Project Managing claims from $5,000 - $50,000 in value and assisting the Project Managers in running their large loss commercial projects, valued up to $20,000,000.

Doncaster, Victoria, Australia

As a Contracts Administrator for Technical Claims, I handled numerous facets of Insurance related claims. I managed everything from assisting the Estimators to obtain costing’s at the front end of projects, to submitting progress invoices monthly to our clients. The projects were predominantly commercial and project size varied from $20,000 up to $5,000,000.

Doncaster, Victoria, Australia

I managed the execution of Insurance related Domestic repairs for Customers and Clients. The property damage included: Fire, Water, Flood, Impact, Burglary and various others. I was responsible for organising Contractors to attend site, coordinating availability with Customers, and updating our Insurance Clients to ensure all works are undertaken to a high standard and completed in a timely manner.

Doncaster, Victoria, Australia

As a Plans & Permits Coordinator I was responsible for all Drafting drawings, Permits, Domestic Building Insurance & Council Applications for Insurance related project reinstatements.