Reporting to the CEO leading on development and implementation of strategic growth partnerships to support the YHA Strategy.

Exec Director directly responsible for property, development/partnerships, franchise, IT/business systems, corporate risk management and health & safety.• Collective Exec responsibility for the strategy 30 year Strategy – Adventure for the first time and life time. To grow the organisation and deliver greater impact for young people and increased profitability.• Development of YHA Network Strategy to enable the organisation to deliver its growth strategy.• Led on restructure of the network to support the organisations recovery from COVID • Created and implemented an expanded franchise strategy to support the Strategy • Increased staff satisfaction and retaining Investors in People Gold• Created YHA’s Ongoing Commitment to Sustainability Strategy

Member of the Executive Team, collectively responsible for the development and delivery of the 10 year growth strategy :o Created a national multi-functional directorate encompassing development, property management, franchising, health and safety, corporate risk management, safeguarding and sustainability.o Exec lead on the development and delivery of a property strategy to support the repositioning of the YHA. o Restructured key property assets to ensure operational security whilst delivering growth in asset value.o Brought into the organisation skills from different sectors to change and evolve ways of working. Focused on providing efficient operational structures that deliver both the needs of the customer and strategic aims.o Led the reinvestment of over £40m capital plus £6m annual repair and maintenance budget in the YHA’s existing network of diverse properties to improve customer satisfaction scores and deliver growth.o Led on key new and expanding markets. For example – restructuring, expanding and refurbishing 1500 beds in London and acquiring and developing boutique youth hostel/hotels in key regional city and rural destinations.o Created JV’s with partners including Northumberland National Park Authority and Heritage Lottery Fund to fund a Youth Hostel and National Landscape Centre (The Sill).o Created a pop up to permanent 52 room youth hostel/hotel in partnership with the Eden Project, Cornwall

• New start up role which required me to create a network of client and internal investor relationships. • Secured commercial property investments for private individuals, companies and investment funds across retail, office and industrial sectors.• A profitable and sustainable venture within 12 months of start-up.