Jake Close-Dodd Email & Phone Number

Sydney, Nsw, Au

West Gosford

- All aspects of Sales (verbal/ written) in sales environment- Establish/Manage strategic customer relationship/s and ongoing development of relationship/s to achieve customer satisfaction - Whole of business solutions to multi products clients- Managing a portfolio of 300+ customers

Central Coast

- Post sales administration including updating and maintaining customer information in relevant database/systems- Establish/Manage strategic customer relationship/s and ongoing development of relationship/s to achieve customer satisfaction - Building whole of business solution in the 6-100 employee space- Support the resolution of issues or escalations associated with the customer- Managing a portfolio of 200+ customers- Expansive knowledge of the telecommunications industry

Sydney

- Customer satisfaction - Build and maintain strong customer relationships - Execute telephone based account management strategies - Customer retention by minimising churn of whole of business account managed customers within the Small Business segment - Implement retention strategies and tools- Identify port/ cancel triggers and maximise opportunity to retain customers - Generate and forward sales leads to appropriate sales channel - Manage and prioritise customer… Show more - Customer satisfaction - Build and maintain strong customer relationships - Execute telephone based account management strategies - Customer retention by minimising churn of whole of business account managed customers within the Small Business segment - Implement retention strategies and tools- Identify port/ cancel triggers and maximise opportunity to retain customers - Generate and forward sales leads to appropriate sales channel - Manage and prioritise customer needs according to customer value within the business - Debt Collection/ Management Show less