Jake Custer Email & Phone Number

-Managed entire recruitment and hiring process for all roles, including C-level, at the organization across all departments - programs, advocacy, database design and management, research, policy, communications, technology, and operations; including training for staff members on interview best practices, bias in hiring, onboarding, and professional.

Washington D.C. Metro Area

Las Vegas, Nevada

• Designed the strategic plan to successfully recruit quality charter management organizations and high quality talent pathways resulting in the launching of high-performing schools in Southern Nevada
• Designed and lead initiatives that provided our CMOs and our community with entrepreneurial leaders positioned to successfully launch and lead different types of public charter schools, non-profits, and turnaround.
• Set targets and strategy for all charter and talent recruitment work; worked with the manager of operations to build the operational systems necessary to sustain the effort; and ensured the team had the support needed.
• Manage Community Engagement work and oversaw execution of strategy while coaching and tracking progress to goals

Washington, DC

• Oversee all recruitment and selection across network of five public charter schools
• Managed team of 3 responsible for over 80 hires per year
• Led team and organization to meet ambitious hiring goals and increased the number of diverse hires by over 50% in two years
• Served on the Race and Equity committee to promote inclusion, cultural competency, and diverse hiring in the organization
• Outlined and created long-term recruitment strategy based on multiple data points and analysis, and transitioned team to Greenhouse, an innovative and cost effective Applicant Tracking System (ATS)
• Built strong and intentional relationships with community partners, education organizations, other CMOs and school districts, and non-profits doing mission-aligned work

Washington, DC

• Maintained donor database and tracking of all incoming donations
• Supported in planning and executing of fundraising event with attendance of over 200 and donations exceeding $190,000
• Gave tours of facilities to potential donors, answering questions and providing key information about our program
• Supported securing our first corporate partnerships, both monetary and in-kind, with local entities
• Generated new fundraising ideas and initiatives to meet increasing fundraising goals

Washington, DC

• Recruited elementary and middle school teachers and leaders for the highest performing network of charter schools in DC
• Implemented comprehensive tracking and organization systems to inform hiring decisions and track progress toward goals
• Collected and summarized recruitment and selection data presented to internal and external stakeholders and helped create recruitment plan and goals for organization
• Facilitated all aspects of the hiring process—applicant tracking system (iCIMS), resume screening, phone interviews, on-campus interviews, background checks, and support after being on-boarded
• Managed all job postings, attended career fairs, held informational sessions, gave tours of school buildings and offices, and educated external stakeholders on the mission and core values of the organization

Washington D.C. Metro Area

The Washington, D.C. EPFP provides unparalleled opportunities for Fellows to develop leadership skills and an understanding of public policy.Three areas of professional development are stressed: leadership development from personal and theoretical perspectives, understanding of policy issues and processes, and development of productive networks and.

Washington, DC

The Emerging Leaders professional development program is designed to help emerging nonprofit leaders develop the leadership capabilities, management skills and confidence to advance their professional contribution and accelerate their careers in the nonprofit sector.Program Structure and ContentThe program is intended to yield tangible, near-term value to.

Washington, DC

• Admitted to a highly selective cohort of teachers working to close the achievement gap
• Teaching a 5th grade classroom and providing special education services to students in grade 5 and 6 at a Title 1 school
• Planned lessons in math, reading, writing, and social studies

Washington D.C. Metro Area

• Lead Selector
• Interviewed potential teachers and gave recommendations for acceptance into the DC Teaching Fellows Program
• Applied multiple interview components and criteria to rate candidates
• Gave feedback to other selectors to improve their probing and rating skills Cooperating Teacher - Mentor
• Hosted and observed two fellows for 6 weeks, giving them feedback and helping prepare them for effective teaching
• Served as a model teacher and classroom and hosted observers; mentored teachers in the DC Teaching Fellows program

Master Of Arts, Education And Human Development, Special Education Transition

Bachelor Of Arts, Interdisciplinary Studies In Social Science, Cognate In Political Science, Focus On Human Resources