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Jake Farrell is a Premium Client Services Assistant at Boston Red Sox.
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Premium Client Services AssistantBoston Red Sox Apr 2017 - Jan 2019Greater Boston Area● Built and maintained relationships with 250+ members in the State Street Pavilion Club by being the point of contact for any questions they may have throughout the season.● Resolved clients ticketing issues in a timely manner.● Managed and sort all inbound contracts and payments ($1 million + portfolio) for each season and to make sure every deadline was made.● Fulfill all amenities given to full premium season ticket holders in the state street pavilion club by scheduling appointments to ensure a great experience at Fenway Park.● Oversaw the State Street Pavilion Club during games to make sure the club ran smoothly to accommodate its 1,000+ attendees per game. ● Co-managed and set up our annual cocktail party for our premium clients and their guests. -
Marketing SpecialistNappi International Jan 2017 - Apr 2017Sheffield, MassachusettsNon-Abusive Psychological and Physical Intervention. Behavioral safety training for health systems, behavioral health organizations and security forces. ● Reviewed end-to-end process flow for the entire library of online courses (16), to assess user friendliness, grammar, editing, and linkage between content and tests/certificates of completion. ● Developed a strategic plan for Facebook Advertising. Goal is to increase brand awareness through social media. The work includes; identifying the target audience, messaging to the audience, deploying messages in various formats, i.e. Ads, Video, Podcast, YouTube, and LinkedIn, and analysis of results. -
Premium Client Services InternBoston Red Sox May 2016 - Aug 2016Fenway Park• Engaged with corporate sponsors and individual clients to ensure a first-class experience • Reviewed internal service employees and completed assessments of game-day runners and servers• Managed and maintained premium club spaces (EMC Club, State Street Pavilion Club, Wheels Up Clubhouse and Front Row Premium Seating) and private suites• Built relationships with clients and performed pregame VIP stadium and historical tours• Delivered Red Sox merchandise to clients to create a premier overall experience -
Marketing InternNappi International May 2014 - Aug 2014Sheffield, Ma• Performed research and analysis of the behavioral safety training industry and used findings to create a direct mail campaign to engage new clients (Ohio and New England Markets) • Collected customer surveys, compiled results and made recommendations for future product enhancements • Reorganized the company’s filing system and updated customer database using Excel • Researched and booked nursing conferences to create brand awareness for NAPPI within hospitals
Jake Farrell Education Details
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Business And Government
Frequently Asked Questions about Jake Farrell
What is Jake Farrell's role at the current company?
Jake Farrell's current role is Premium Client Services Assistant at Boston Red Sox.
What is Jake Farrell's email address?
Jake Farrell's email address is ja****@****sox.com
What is Jake Farrell's direct phone number?
Jake Farrell's direct phone number is +141382*****
What schools did Jake Farrell attend?
Jake Farrell attended St. Lawrence University, Siena College.
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Jake Farrell
Omaha, Ne2irwaonline.org, oppd.com1 +140287XXXXX
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Jake Farrell
Boston, Ma9earthlink.net, frontiernet.net, acquia.com, gmail.com, sbcglobal.net, aol.com, itlnet.net, gmail.com, apache.org -
Jake Farrell
New York City Metropolitan Area
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