Jake Haeckel Email & Phone Number

Milford, Connecticut, United States

-Process incoming purchase order requirements interfacing with production planning and departmental production manager/supervisor.-Act as a customer support liaison for delivery scheduling, complaints, order writing, and repairs.-Quote pricing to customers for new and/or existing products.-Manage the contract review process within the Business Unit, including interaction with all support functions as it pertains to the requirements of the documents. -Provide pricing support by performing analysis and evaluation of new and existing price models.-Process orders for HarcoSemco products by conferring with technical/engineering personnel and costing engineering changes.-Address customer needs for shipping, including using and navigating customer portals, and interacting with HarcoSemco shipping teams.-Prepare Repair Station reports, quotations, warranty explanations, and answers by collecting, analyzing, and summarizing sales information.-Interpret RFQ requirements from customer drawings and specifications .

Orange, Connecticut, United States

● Ensured customer satisfaction by delivering 100+ packages daily.● Documented all deliveries and maintain an organized/safe work environment.● Executed drop-off routes designed to deliver packages in a timely and accurate manner to customers.

West Haven, Connecticut, United States

● Directed broadcasts for one of the oldest adult amateur baseball leagues in the US with an average of 30+ different viewers per game.● Partnered with Communications Specialist to create and drive communications strategies to increase viewership● Increased brand recognition by creating/posting on league’s social media pages (Facebook and Twitter) and website with media and graphic elements. (League Facebook Page: https://www.facebook.com/WHTL1933)● Built digital paid media campaigns for league sponsors to increase brand awareness and drive company sales● Assembled/operated all broadcasting/media equipment including broadcasting cameras, tripods, microphones, speakers, audio mixer.● Captured all aspects of the game including post-game interviews with players and coaches

North Branford, Connecticut, United States

● Handled hundreds of customer food orders over the phone, making sure orders were taken down accurately● Mapped out deliver routes and delivered food orders in a timely fashion to customers.● Provided support to chefs by preparing ingredients in advance, freeing them up to focus on cooking rather than prep work.● Ensured cleanliness of restaurant each night by clearing off tables, sweeping, and washing dishes.● Interacted with customers face-to-face while in restaurant, operating cash register to close out payments while ensuring they were satisfied with the food and service.