Jake Han Email & Phone Number

• Triage, monitor, and prioritize the defect database• Improve on methods of test execution at the team-level• Provide feedback on content being developed• Collaborate with different disciplines in order to push quality upstream• Author test plans and oversee the execution of test coverage

• Prioritize on the client’s needs and request what the goals of the session are• Analyze the client’s current skills and created checklists on what to focus on in order to improve• Formulated step by step plans to further hone skills without overwhelming the client • Attained a “Recommended Coaches” position in the front page• Achieved a 5/5-star average from 31 reviewers due to quality and helpfulness of sessions, clients averaged a tier increase in rank

• Recruited 20+ players within the Varsity and Junior Varsity League of Legends (LoL) teams • Implemented a month tryout period and provided constructive feedback to ensure all 40+ players can develop individually and collectively• Oversee team interactions and form opportunities for teams to bond • Reviewed matches and offer insight on what the players could improve on to enhance teamplay • Hosted biweekly tournaments within the organization, ensuring fair play and smoothness of schedule • Led the team to a top 16 performance nationwide in the cLoL Championships

• Created and oversaw a tournament bracket with 36 teams across the U.S.• Created, reviewed, and enforced a competitive ruleset for a competitive Esports tournament• Defused situations with players and resolve disputes• Triaged communications in a live broadcast environment• Coordinated with broadcast staff to relay correct scheduling and advancement information• Coordinated with and managed competitive teams for timely completion of matches• Maintained a realistic and efficient schedule, tracking necessary data to ensure a solid plan• Planned, prepared, and executed down-to-the-minute estimates for tournament scheduling