Facilities Manager at The Mansion Group covering a national portfolio of student residential and commercial space.

During my time at Workman LLP I was a building manager managing two prestige office buildings in the heart of Manchester City Centre providing the highest standards. Overseeing a range of services both hard and soft I am responsible for, but not limited to:Contractor managementSLA’s / KPIContractsH+S compliancePermits + permissionsPurchase orders and invoicesReportsContract tendersBudget buildingI manage to provide a professional service working alongside a strong team on a variety of platforms and always looking for the next step.

Providing the highest standard of service on behalf of the client I was a facilities coodinator in a prestige office building in the heart of Manchester City Centre. At this level I oversee a range of both hard and soft services working alongside approved suppliers to provide nothing short of the best standards.During my time at CBRE I have been keen to get stuck in wherever I can. A few examples can be seen in: Design of regional Meridian reports; improvements to security procedures.Due to current threat levels to the UK I have been working closely with GMP to assist in the best methods of counter terrorism, including arranging for GMP to present an internal counter terrorism presentation for the occupiers and security team also known as Project Griffin. In 2016 I submitted the property for RoSPA and was Awarded RoSPA Gold Award 2016My responsibilities included, but were not limited to:Monitoring contractor performanceContractor management inc RAMS; permits and permissionsCollating data for reports (including regional)Organising quotes for worksRaising purchase orders for goods and services InvoicesRoSPA AwardCustomer service and tenant liaison Understanding and implementing H+S policies and proceduresMaintaining 100% H+S compliance Organising place making and charity eventsNewslettersCleaning standardsSecurity standardsAssignment instructionsMeter readsKPIs

Previously I worked as a concierge on several very busy prestige office buildings within the heart of Manchester City Centre. Responsibilities carried out, but not limited to:• Providing the highest standard of welcome to the building and creating a friendly atmosphere• Using ELVIS/Sky visitor technology to sign in and monitor visitors to the building• Reporting and logging day to day activity of contractors• Monitoring electric and water meter usage on a weekly basis and reporting to the Building Manager• Daily building inspections and reporting faults to appropriate services. Certain reactive works excelled to Building Manager• Ensuring the highest standards of security were maintained