Jake Hopper Email & Phone Number

Austin, TX, US

San Francisco Bay Area

Dallas-Fort Worth Metroplex

• Assisted an evolving international technology company by working with the sales director to improve their Salesforce system and streamline their sales process while accounting for company growth.
• Consulted in a project to develop a Hepatitis B tracking application for a large government health organization.
• Managed relationships with clients from different industries by always giving them the best care.
• Balanced communication in a client facing role with the technical knowledge to work with developers to deliver solutions for complex business requirements.

Austin, Texas

• Created Salesforce solutions to accommodate multiple business models.
• Advised sales leaders on best business practices regarding their utilization of Salesforce.
• Designed and configured the Sales Cloud platform to enhance clients' sales processes from lead to cash.
• Worked cross-functionally with multiple business tracks on Salesforce implementation projects.
• Configured lead capture tools, components for measuring business metrics and KPIs, and automation for sales processes.
• Implemented scalable systems for high growth companies.

Fayetteville, Arkansas, United States

• Responsible for leading a cross-functional team of five people in a yearlong project in the focus area of Health and Wellbeing to create a solution for industry problems provided by industry leaders.
• Applied the Human-Centered Design Process to prototype a solution for people struggling with Type 1 Diabetes.
• Attended weekly workshops for further education in innovation, entrepreneurship, human-centered design, business, and leadership.
• Continuously met with potential customers to gain empathy, learn insights, and receive feedback for our prototype.
• Delivered regular project pitches to stakeholders, business and community leaders, and advisors.

Springdale, Arkansas

• Learned and assisted in operating multiple steps in the manufacturing process for over-the-counter blood tests.
• Learned about the components that contribute to commercializing new technology by working in a young company.
• Carried out project to validate a piece of equipment for manufacturing.
• Performed validation testing on manufacturing equipment.
• Observed and learned how to make solutions in a lab for commercial purposes.
• Assisted in procurement of shipping supplies.

Fayetteville, Arkansas

• Carried out market research and analysis by researching competitors' price points, distribution, retailers, ecommerce,and cause marketing.
• Assisted in developing a strategy for the company's online presence through social media, SEO, and overall web development.
• Underwent weekly leadership and sales training with a company executive.
• Contributed to creating a retail strategy and a sales and marketing tactical plan with my sales manager.

Columbia, Missouri

• Responsible for tracking department revenue from for-profit private companies, nonprofit companies, federal grants, and general grants.
• Maintained the department dashboard to show the department's financial status.
• Assisted in generating grant reports for Principle Investigators who were candidates for grants.
• Assisted in developing and maintaining department expense reports.
• Read through study protocols to pull important information for research administrators.
• As first holder of my position, I created the protocol for the position, which included the creation of multiple standard operating procedures (SOPs).

Columbia, Missouri

• Taught a one credit hour course on career development to incoming freshmen.
• Facilitated discussions of diversity and ethics.
• Key advisor for floor government.
• Worked as a liaison between faculty and students.

Bachelor Of Science (B.S.), Biomedical Engineering; Minor, General Business

Bioengineering

Sports Medicine, Orthopedic Reconstruction And Trauma, Biologics

440+ hours of medical device sales training with an emphasis on sports medicine, orthopedic reconstruction, trauma, and biologics..

Data Science, Machine Learning, And Artificial Intelligence