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Jake Jacobsen is listed as Customer Success Manager- Oasis Experiences at Oasis Marinas, based in Greensboro, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Jake Jacobsen.
Jake Jacobsen previously worked as Customer Success Manager at Oasis Marinas and Sales/Operations Team Member at Grandpa'S Marine. Jake Jacobsen holds Advanced High School Diploma from Fork Union Military Academy.
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With a varied foundation and over a decade of experience in marina operations and customer service, I am dedicated to delivering exceptional care and optimizing every aspect of the customer experience. My journey in the marine industry has been marked by a commitment to excellence and a passion for driving operational efficiency.As the Customer Success Manager at Oasis Experiences, I oversee centralized reservation and concierge services for a diverse portfolio of marinas and recreation-based properties. I lead a talented team to ensure seamless operations, customer satisfaction, and business growth. Before joining Oasis, I held key roles at Bridgewater Marina, where I managed a fleet of over 130 rental vessels across six locations. My responsibilities included everything from fleet maintenance and logistics to sales, team management, and training, all while ensuring a top-notch experience for every customer. My time at Bridgewater allowed me to develop a deep understanding of marina operations and customer service, skills that I continue to refine and expand upon in new ways with my current role.I thrive in dynamic environments where I can lead teams, solve complex problems, and create memorable experiences for customers. I’m always looking for opportunities to innovate and elevate the services we provide, ensuring that our clients enjoy the best possible experience on the water.
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◾ Received Teammate of the Quarter recognition Q1 2024◾Lead daily operations of centralized reservation, concierge, and support services, ensuring top-tier customer experiences◾Manage and mentor concierge team, optimizing resource utilization and service-level objectives◾Ensure consistent communication and coordination with each marina's management team to.
Greensboro, North Carolina, United States
“Floating” role focusing on customer delivery and training, as well as new vessel mechanical rigging.◾Schedule and conduct comprehensive vessel deliveries and training demos, ensuring customer safety, comfort, and operational proficiency with their vessel◾Perform quality checks on all vessels prior to customer delivery to verify full functionality and.
Promoted from fleet manager role to sales manager role, coordinated entire sales process from first point of customer contact through to transfer of title and delivery of watercraft. ◾Oversaw sale of the entire rental fleet (approximately 130 vessels) on an annual basis ◾Maintained customer contact from the point of deposit, through the purchase process of.
Moneta, Virginia, United States
Promoted from supervisor role to fleet manager role, encompass any and all work related to motorized watercraft in 130 vessel fleet (valued at over $4M) across 6 locations ◾ Receive and unload 130 new watercraft and engines from respective manufacturers each year ◾ Complete rigging process for all received vessels, and ensure safe and efficient deployment.
Moneta, Virginia, United States
Rapidly promoted from seasonal Dock Master (managing boat rentals) to year-round responsibility for managing ±20 personnel and day-to-day operations of three boat rental sites (Bridgewater Marina, Bernard’s Landing, and Virginia’s SML State Park). ◾ Train, supervise, coordinate workflow process and task assignments for ±20 seasonal employees.◾ Support.
Roanoke, Virginia, United States
One of 15 PARs per shift serving as “first point of contact” for ER patients. Gathered/input vital initial demographic and insurance information (collected co-pays), personally processing ±120 patients within four hours (with additional four hours gathering data in patient ER rooms).◾ Communicated/interacted daily (rotating shifts) with diverse internal.
Newport News, Virginia, United States
Promoted within three months from Sales Associate to supervisor of 11-member sales team in Home Theater Department. Managed departmental staffing, training, team motivation and day-to-day operations including sales, customer relations, and inventory (physical count/bar code scanner).◾ Supervisory functions included interviewing, hiring, training.
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Jake Jacobsen works for Oasis Marinas.
Jake Jacobsen is listed as Customer Success Manager- Oasis Experiences at Oasis Marinas.
Jake Jacobsen is based in Greensboro, North Carolina, United States while working with Oasis Marinas.
Jake Jacobsen has worked for Oasis Marinas, Grandpa'S Marine, Bridgewater Marina Boat Rental, Carilion Clinic, and Circuit City.
You can use AeroLeads to view verified contact signals for Jake Jacobsen at Oasis Marinas, including work email, phone, and LinkedIn data when available.
Jake Jacobsen holds Advanced High School Diploma from Fork Union Military Academy.
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