My role currently applies core project management skills to complex work streams as part of a major organisational strategic programme for one of IBM’s major clients. Overall, my responsibilities are:- Acting in a consultant capacity, apply best practice project management methodologies in a hybrid waterfall and agile fashion for complex DevOps related projects.- To monitor on behalf of the programme or define, plan and lead a multitude of projects simultaneously.- Proactively identify project risks, issues and assumptions and design relevant contingency and mitigation plans to reduce exposure, reduce impact and to validate assumptions.- Actively identify and flag dependencies between projects across workstreams and communicate to the relevant stakeholders.- Ensure issues are resolved or escalated where necessary.- Monitor, forecast and control project budget on a bespoke frequency basis.- Identify critical changes to project scope and identify plus consult relevant stakeholders where necessary reporting to the Programme Manager and work stream lead.- Ensuring activities can proceed after key stakeholders have been consulted and budget has been approved.- Provide project management support across different work streams, adapting where necessary to suit the needs of the programme.- Gear teams and act as a team driver towards the client’s strategic goal.- Actively identify lessons learned consistently to shape project management strategy on an iterative basis.- Manage suppliers to ensure successful delivery of normal or critical project tasks.- Actively engage with SMEs, stakeholders and other project leaders to successfully manage expectations across the programme.

As a Project Manager, I was responsible for the successful planning, delivery, launch and continuous improvement of commercial (B2B) and B2C software systems using agile methodologies such as Kanban and Scrum. Working directly with the client or client's delegated representative, my responsibilities were:* Act as the central point of contact (PoC) for stakeholders regarding any project related queries or requests.* Produce high-level and detailed project plans to outline delivery of a system including all key activities.* Identify, assess and produce mitigation plans for project and business level risks.* Control and monitor a project's overall development budget, ensuring delivery is in line with approved spend (including overseeing increase approvals).* Utilise change request processes to control project scope and prevent scope and expense creep.* Manage multiple project teams through the use of key agile ceremonies.* Utilise project management platforms to support project activities, specifically Jira, Confluence, Slack, Jira Service Desk and monday.com* Perform business analysis activities where required to support project progression for both client and software as a service (SaaS) based products.* Responsible for the delivery of both client based (B2B) software and software as a service (B2C) projects.* Coordinate company-wide project activity to run simultaneously e.g. marketing, UI/UX design, DevOps, development and QA.

Former Selling Partner for the John Lewis Partnership. Experienced in two key areas: • Computing & Tech• Home Accessories & FurnitureI was responsible for providing information on shop floor products to customers, identifying and articulating product knowledge and recommendations based on their requirements. I was well versed in Added Value Services and business profitable services that could enrich and support the customer with their experiences, understanding both customer and business benefits.This role also required comprehensive coverage of various shop floor activities such as managing the main Point of Sale, promoting services and products, administrative procedures e.g. cash management and till counting and supporting other departments when necessary.

Junior Project Manager for The University of Liverpool’s Computing Services Department (CSD). This position constituted a year long industrial placement as part of my degree programme. This role required communication, direction and leadership skills alongside Senior Project Officials within the CSD Strategy and Planning Department. Worked on several projects including:Assisted with the management of the University's biggest and most complex business change project to upgrade the Student Record System (SRS). Reporting to the Department Director, this included working with all major University departments to reach mutual agreement on suitable dates to complete major project milestones, along with engaging with key project stakeholders and the SRS supplier.Acted as a Junior Project Manager assisting with the leading of a review into the University’s Virtual Learning Environment (VLE) provision. Also worked on a departmental project to ensure compliance with the General Data Protection Regulation (GDPR) through the use of a Configuration Management Database (CMDB). Duties included: • Supporting project management, project team members and providing guidance and support to senior sponsors and programme management teams.• Understand business issues and HE challenges influencing and affecting the nature and dynamic of the project(s).• Support day-to-day operational management aspects of the project(s).• Assist with the preparation of reports for board members providing guidance on milestones and quality assurance. • Coordinate pertinent stakeholder groups to aid facilitation of core project meetings.• Analysis of project risk and developing strategy to reduce exposure.• Identifying audience and assimilating data/technical knowledge to develop communication tools in an appropriate style with the target group.• Maintain and monitor accuracy of project plans.• Revision, monitoring and updating of project forecasts.

Sales Consultant at Currys PC World, the UK's biggest electrical wholesaler (Retailer of the Year 2016 - DC). Specialising in the sale and knowledge of computer systems - specifically in the area of Apple products - whilst also espousing a comprehensive skill set to multiple duties across the business, for example Knowhow Services, B2B sales and also finance and credit provisions. I have also developed skills with cash handling, basic administration and target driving. With this established skill set I am able to assist, advise and adjust myself in accordance with the needs of the team and of the business. As a Sales consultant, I was passionate and driven by the philosophy of the customer journey.

Former Advisory member for the Employment and Skills Select Committee of Liverpool City Council (On behalf of The University of Liverpool). Appointed as Advisory Member during 2015. Advised on issues from a students' perspective and providing comprehensive feedback on aggregate provisions for employment and skills from the University. I worked with Careers Services and the Liverpool Guild of Students to better the provisions that the University offer, along with outlining issues that the University could identify. Formerly Advisory Member for Liverpool Schools'​ Parliament. I have also served on the Finance and Resources Select Committee for Liverpool City Council before it was dissolved in 2015.

Elected to the office of Youth Officer for the West Derby Constituency for the year 2016/17. Duties were to work with young people in the constituency to help them to find their political passions. Duties included campaign coordination, event hosting and effective, precise team leadership. Role as Youth Officer concluded following the end of my term in February 2017.

Mentor for current Year 13 students who were prospective University students. Duties were to provide advice and support in regards to the application process with UCAS; Personal Statement Development; Student Finance Application and other university applications.

Elected to represent the young people of Liverpool as Young Lord Mayor for the Municipal Year of 2013/14 through Liverpool Schools' Parliament (See Organisations). Role of Young Lord Mayor is to act as the first citizen alongside the Lord Mayor and central ambassador for young people during term of office. Civic Duties included shadowing the Lord Mayor of Liverpool & Consort to a plethora of events. My time in office allowed me to act as an ambassador for the people of Liverpool. A list of events attended can be seen below:- Chinese New Year Celebrations (Feb 2014)- Launch of Cyber Host Pro Ltd Website- Meeting & Greeting UK Ambassador Enrique A Manalo - Philippines- Mental Health Day events at Liverpool's John Moores & Hope University- Launch of Caudwell Children- The Lord Mayor's Charity Variety Show- The Liverpool School Art Presentation- Merseyside Public Speaking Event for Schools - Rwandan Genocide 20th Anniversary- Assembly at The Academy of St Francis of Assisi - Meeting & Greeting of UK ambassador for Palestine- Awarding of The Lord Mayor's Certificate of Recognition to Dermot McNiffe - Former Principal to The Academy of St Francis of Assisi

Appointed as Head Boy and Head of the Student Leadership Team. Working alongside a team of appointed representatives each reflecting the values and ethos of the institution, my role included:• Providing institutional strategic direction for team members on small projects and tasks that reflected the area of the appointed member, selected by the member.• Develop an Action/Events Plan by coordinating with members on their projects, its status and their key milestones. • Chaired fortnightly leadership meetings, composing an agenda, minutes and actions.• Delivery of a StLT progress report to the Senior Leadership Team (SLT) on a fortnightly basis on StLT activities.• Liaise and work directly with the Principal and Vice Principal(s) on student strategy.• Host and deliver a presentation/talk at key institutional internal and community based events, including institutional addresses (1000+ audience).• Advocate, promote and lead on public institutional promotion events e.g. Open Days.• Co-host the ‘Student Voice’ Team - a team comprised of students from all year groups. • Represent the institution at public and inter-institutional events. • Become an active member of the interview panel for subsequent Student Leadership interviews, for two years after concluding my position.