Experience in leadership, building health plan networks, contract management, systems administration and process improvement, including Emptoris, DocuSign and SharePoint administration, as well as policy and procedure oversight and documentation creation. Project Management experience with NCQA audits, contracting initiatives, provider programs and systems integration. Business sponsor for provider-facing fee schedule portal. Program Management experience with Provider Manuals and TN state law oversight involving several cross-department relationships. Facilitate executive-level transparency into programs and projects. Create project roadmaps and plans for successful work assignments. Analyze business processes and recommend changes to stay within or under budget. Availuty business sponsor. Experience with Network Adequacy reporting using Quest Analytics. Graduated from Centene Leadership Institute, as well as a LEAN Six Sigma yellow belt. Hartman Value Profile available upon request with expert analysis attached. Customer Success Manager - Unite Us January 2023. Program Management (promotion) - BCBST December 2019. Project Analyst - BlueCross and BlueShield of TN June 2018. Project Manager - Quality Improvement (Accreditation) January 2018 - Centene. Lead Contract Management Systems Analyst (Emptoris) March 2016 - January 2018 - Centene. Seven and a half years in Behavioral Management.