•Provides the highest quality of service, treating each person professionally, with warmth, courtesy and respect, cross-selling additional services, and making a personal effort to make members feel they belong and are important to Numerica•Works with established goals to ensure membership growth and product sales•Works independently or with limited supervision•Spend an equal amount of time in your territory in order to help build membership and impact single-service households throughout your market area along with regional branches to act on membership development opportunities•Support branch membership growth goals within assigned region by performing joint outbound visits to develop relationships & working with branch managers & staff on business calls & sales coaching.•Support organizational products per household goals by working with assigned region in onboarding single service members to increase product penetration•Contributes to the organization’s efforts to recruit, manage, & penetrate Business Sponsor Groups/Business Partners/special interest groups through sales & service to existing, new & potential organizations•Communicates with BSGs on ongoing campaigns. Responsible for the relationship management & internal communication to the employees/members of BSGs with regard to credit union products & services•Proactively initiate and build contacts with the ability to main & nurture high-level relationships with decision makers within BSGs•Conduct presentations and events to increase product/brand awareness, generate leads & build profitable, long-term relationships •Analyze client base for results & opportunities to achieve maximum account penetration•Maintain detailed and accurate relationship information for reports and goal tracking•Attends appropriate community events in order to build relationships and to prospect for new accounts•Responsible for working within your individual budget and plan to meet assigned goals and job expectations

With the goal of enhancing lives, fulfilling dreams and building communities this position plans, directs and coordinates all aspects of branch operations including profitability of branch, quality of service to existing members, developing new members and building relationships within the community the branch operates. Embodies a “catalyst leader” philosophy when approaching coaching, developing employees and implementing change.Employee Development- Coaches to help staff learn, grow, overcome objections and for improvement when necessary- Works with employee(s) to create and implement professional development plan to help staff grow in their position- Coaches staff to ensure branch compliance with company policies and regulatory proceduresBranch Environment- Provides a branch environment that promotes growth, development and opportunity for all staff- Fosters an environment of continuous improvement involving and welcoming feedback from all levels of staffNetworking and Business Development- Promotes team involvement in community organizations and business development activities- Creates and implements a plan for business growth by identifying target market area and increasing awareness in the community- Calls on area companies and develops business relationships- Evaluates and promotes products and services to area businesses- Maintains professional business relationships with vendor partnersBusiness Services- Keeps up to date on new developments in the field of SBA and small business lending including changes in regulations- Responsible for marketing small business products and services, making sales calls and call follow up- Identifies opportunities and continually prospects for new clients, generates leads through existing relationshipsBranch Profitability- Coaches and trains staff in pro-active sales culture providing quality service to members- Actively participates in planning, goal setting, and budget processes

Slinging beers for a locally owned and operated premier craft beer bar. Learning about the craft brewing and food/beverage industry from two wonderful human beings, TJ and Sarah Wallin.