Jake Larson Email & Phone Number

Manning, Iowa, United States

Virtual Employee Based Out Of Grimes, Ia

Responsibilities:• Travel nationwide to serve customers during catastrophic events• Pilot new business processes, determine improvements, and evaluate effectiveness• Audit files, review inaccuracy driver reports, and suggest training for quality improvement• Manage team projects and monitor progress• Educate new team members in all aspects of claims handling• Lead peer mentor groups and track performance• Develop new presentations and deliver to team of over 40 employees• Supervise team members and provide guidance when needed• Complete all necessary continuing education to maintain licenses in over 10 statesAchievements:• 2012-2013 Auto Response Mentor Squad Chair• 2012 Auto Response Team Promise Award• 2011 100% Quality Assurance Compliance Award• 2010 Superior Customer Service Award• Scored 100% for Farmers Auto Physical Damage Advanced Structural School• Earned AINS designation• Promoted to Special Claims Representative

Plymouth, Mn

Responsibilities:• Followed detailed instructions to complete different landscaping projects• Operated and maintained all necessary machinery• Worked as a team to complete all assigned tasks

Lenexa, Ks And Gladstone, Mo

Responsibilities:• Hired and trained a staff of over 40 bartenders, cocktail servers, bouncers, and cooks• Managed cash flow of over $20,000 weekly and supervised daily operations• Selected and priced products for consumers• Monitored inventory and managed product orders for food and beverages• Maintained compliance with all State of Missouri liquor and employment laws• Acted as a general contractor to complete construction of new business location