Parklea is the biggest broadacre land owner in the Cardinia Shire and has residential and commercial developments from Gippsland to the Great Ocean Road. With the population in Melbourne’s South East booming, and thousands of families making their home here, the Parklea team are proud to be building new communities.- Worked closely with sales teams and relevant bodies to forecast and plan necessary timelines and strategies to align releases of new land with their required accompanying materials.- Managed and maintained Google & Social Media (Facebook / Instagram) accounts for 7 individual brands, each with specific brand guidelines and requirements- Coordinated the layouts and structure for a variety of marketing peripherals, comprising of signage and printed materials, including producing the graphical components and copywriting as necessary- Produced detailed and easy-to-read reports on competitor performance, with graphical analysis and visualised comparisons of key metrics to improve stakeholder understanding- Developed high level drone pilot skills, including those to edit and develop said content to capture the necessary footage for internal and external use- Produced captivating EDM campaigns using Mailchimp and its tools including the optional HTML backend design options; and managed campaigns from start to end with detailed reports upon completion- Assisted project managers with urban design planning and produced visualised layouts of display villages with points of interest and required details- Coordinated and executed events for families within Parklea communities. Completed risk assessments, site plans and liaised with council and providers to ensure smooth execution. Events include spring festivals, moonlight cinemas, Easter/Christmas events and many more- Compiled and catalogued 50 years of company photographs, video, development plans, audio and more to produce a detailed historical timeline for both stakeholder and public enjoyment

Established in 1987, Shanikas Restaurant Berwick has built a reputation for top quality food and swift service in the local area and beyond. Professional chef’s have developed a menu inspired by Italian cuisine, with something to suit all tastes. - Delivered exceptional customer service and communicated efficiently and effectively with customers and staff- Worked and problem solved autonomously to relieve pressure on management throughout busy service periods- Completed all customer service tasks with high attention to detail to consistently deliver the expected high level of customer satisfaction- Responsible for training and mentoring new staff, to ensure their skills are developed and their skills/service reach the high standards set by the business- Upheld and nurtured customer relationships, to help increase repeat customers and improve service experiences - Managed and maintained necessary kitchen, bar and floor stock. Control ordering and planning of stock to maintain supply throughout periods of high volume.

- Developed and ideated numerous physical marketing proposals, including adaptation of QR code technology and gift packaging for special occasions- Managed Social Media accounts and digital content across a variety of platforms, including Instagram and Facebook for multiple businesses- Managed the administration of the Shopify website used by the business for the sale of take-home goods during Covid- Developed and planned the content calendar at least one month in advance to ensure cohesive and targeted branding across all establishments - Produced video and photographic media for use across website, social media and email marketing campaigns

Circa 1884 at the courthouse. A high end American style cocktail lounge serving a wide variety of classic and contemporary cocktails, wine, spirits and beer complemented with a northern Italian/Spanish inspired tapas menu.

- Produced video and photographic media for use across website, social media and email marketing campaigns- Contributed advice on content development and marketing styles to assist management in the ideation and execution of future marketing campaigns- Established a sales and costing database to identify and breakdown material cost, analyse sales data and provide actionable reports to internal management. Designed for seamless integration and expansion without the need for ongoing maintenance or reprogramming

- Delivered exceptional customer service and communicated efficiently and effectively with customers and staff- Worked and problem solved autonomously to relieve pressure on management throughout busy service periods- Completed all customer service tasks with high attention to detail to consistently deliver the expected high level of customer satisfaction

HFH Auto group is a state-of-the-art multi-franchise, dealership group located in the fast growing, rapidly expanding South Eastern Corridor of Melbourne. The dealerships dedicated staff have a reputation for delivering a superior customer experience. - Managed and maintained Social Media (Facebook / Instagram / LinkedIn) accounts for 12 car dealerships, comprised of 8 individual brands, each with their own specific design guidelines- Developed and planned the content calendar at least one month in advance to ensure cohesive and targeted branding across all establishments - Created video and photographic media for use across website, social media and email marketing campaigns- Developed campaigns for reach, sales, service and general awareness across Social Media, web and email. Maintained and analysed campaign outcomes with detailed reports provided for Dealer Principal analysis and proposed improvements for future campaigns- Managed digital displays within showrooms. Ensured cohesive branding throughout dealerships, relevant to ongoing brand campaigns- Consistently interacted with customers of all brands, ensuring timely responses were provided, or directed to the relevant parties, to ensure customer retention and satisfaction was maintained.- Average increase across all dealerships: * Reach: 209% * Net Followers: 21.7% * Engagement: 104.28%

Anaconda Group own and operate over 70 camping and recreational outdoors stores across Australia. With one of the largest range of outdoor products in Australia, sourced both locally and internationally. - Prepared visual merchandising displays across clothing, outdoor equipment, cycling, and other fields throughout the store, ensuring coherence across a myriad of individual and corporate branding guidelines- Managed the store, ensuring customer satisfaction and staff enthusiasm were maintained while store managers were absent- Managed end of day money handling and store bookkeeping duties to crosscheck earnings, verify and remedy any outlying financial uncertainties- Developed and improved bike mechanic skills for servicing, assembly and repair of vehicles