Jake Long Email & Phone Number

Portland, Or, Us

Coraopolis, Pa, Us

Beaverton, Or, Us

The Digital Transformation office is responsible for transforming Nike’s Global Technology organization into a standardized, data-driven, agile, & value delivery-focused operation to better meet the evolving market and enhanced customer expectations.Key Accomplishments• Digital Transformation Leadership: spearheaded 10+ transformational initiatives, inclusive of an initiative focusing on evolving enterprise engineering capacity planning, allocation, and optimization capability, leading to the expansion of Nike Global Technology’s squad/engineering capacity measurement and optimization toolset development by 100%.• Value Delivery Measurability: developed engineering squad capacity composition and allocation strategies, enhancing agile productivity metrics such as planned say/do, sprint stability, & velocity by over 20%, and & implemented tools for tracking & trending engineering squad morale, value delivery, and strategic priority delivery status resulting in an increase success rate by 10%.• Data Strategy: designed a governing data taxonomy structure and scalable “connected ecosystem” engineering architecture, integrating 12+ key tools/platforms for system engineering across Nike’s Global Technology into a centralized relational database resource, and led data automation, data pipeline/stability engineering, and strategic data connectivity planning while ensuring executive alignment/support.• Data/Tool Standardization: created a data/tool standardization model framework, facilitating scaled tool adoption and transition management/support across the Nike Global technology 13,000+ workforce, championed by the 100+ person portfolio & agile development community of practices networks.

Beaverton, Or, Us

The Technology Delivery Enablement function is responsible for enhancing/optimizing the delivery of value to customers and stakeholders by equipping the Nike Digital Engineering teams with evolved tools, processes, and technology.Key Accomplishments• Data Product Leadership: pioneered the development of an engineering capacity measurement/optimization data product suite, resulting in a 50% reduction in resource tracking and allocation time across Nike Digital Engineering, which was then utilized to facilitate enhanced agile development planning that improved product development cycles by nearly 20%. • Reporting, Analytics, & Insights Advancement: excelled in technical product management, data engineering, data visualization, and executive alignment that contributed to the development of 15+ interactive “real-time” digital dashboards designed to address high-impact reporting use cases for senior leadership, which ultimately reduced overall manual reporting time by 100+ every month.• Key Business Process Enablement: architected & administered quarterly employee net promoter score surveys and program increment planning to 6,000+ agile development team members, alongside annual operating planning towards fiscal year-end, to measure and boost employee engagement & morale as a leading indicator of priority program initiative delivery success, seeing increases year-over-year of 15%+.

Beaverton, Or, Us

The Vendor Management Office is responsible for overseeing and coordinating the work of external Nike Digital Engineering IT service providers, which includes expectation setting, defining roles & responsibilities, monitoring performance, & managing contracts/budgets.Key Accomplishments• Purposeful Team Leadership: implemented functional performance measurement workflows that boosted team productivity by 20%, and enhanced team performance through strategic onboarding, training, and coaching, leading to a 25% increase in OKR achievement rates overall.• Strategic Vendor Management: managed key vendor accounts, achieving a 95% satisfaction rate in vendor contract performance. Particularly focused on leading strategic relationships with major cloud vendors, enhancing cost optimization through “rightsizing” and cloud tagging frameworks that resulted in a 15% reduction in cloud service costs.

Beaverton, Or, Us

The Procurement & Business Operations team is responsible for securing IT professional services resources & software licensing for Consumer Digital Technology, focusing on efficient & expedited process design, cost savings, & quality assurance of goods & services provided.Key Accomplishments• Procurement Process Innovation: administered digitized vendor purchase order processes, increasing operational efficiency by 50%, as well as streamlined SOW/WO accounting & legal reviews & accelerating signature execution times by 30%.• Vendor Spend Optimization: developed vendor classification system and spend reports, providing insights that led to a 10% reduction in unnecessary vendor spend, and conducted vendor “tail” rationalization analysis, identifying cost-saving opportunities that decreased spend by an additional 15%.

Lake Oswego, Or, Us

• Research, Client/Candidate Discovery: conducted client consultation, client requirements rationalization, candidate profile generation, candidate research report generation, and candidate database management & reporting. • Recruiting Support: managed candidate prospect pre-screening, candidate proposal presentation creation, candidate assessment matrix preparation, and candidate meeting/travel coordination.• Operations Management: owned vendor contract management, facilities management, IT operations responsibilities, A/R management, procurement management, and overall office operations coordination.

Austin, Texas, Us

• Sales Enablement: managed “deal desk” process management, customer sales order creation, customer contract management, customer relationship management, revenue recognition analysis, and sales commission tracking/reporting.• A/R Management: spearheaded customer invoice creation, cash collections management, monthly and quarterly cash forecasting, A/R report management, and invoice dispute resolution. • General Accounting Administration: performed vendor business contract management, lease contract management, GL account reconciliations, bank statement reconciliations, general journal entries, fixed asset management, and other miscellaneous accounting duties.

Austin, Texas, Us

• EMEA & APLA + WW Territory Sales: promoted to inside sales account manager for EMEA & APLA + WW, leading new business and renewal business responsibilities, contract review, online product demonstrations, field sales support, territory sales forecast management, and partner business development. • Client Renewal Specialization: promoted to lead license renewal specialist, responsible for customer relationship management, sales opportunity growth identification, and mid-level new sales responsibilities. • Sales Lead Qualification: delivered outbound call campaigns, sales opportunity identification, incoming lead qualification, and salesforce.com lead management & assignment.

Chicago, Il , Us

• Sales Lead Qualification: delivered outbound call campaigns, sales opportunity identification, incoming lead qualification, and salesforce.com lead management & assignment. • Marketing Campaign Support: facilitated customer satisfaction surveys, and product webinar sign-up coordination.

• Admissions Specialization: executed extensive outbound call campaign execution (400+ calls per day), prospective student qualification, online school curriculum sales presentations, student acceptance and enrollment guidance, and student objection resolution.