- Applied security and loss prevention training toward recognizing risks and reducing store theft- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction- Approached browsing customers to initiate conversations to determine buying preferences- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction- Organized racks and shelves to maintain store visual appeal

- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions- Monitored guests for intoxication and immediately reported concerns to management- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity

- Memorized restaurant wine stock and appropriate entree pairings- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests- Checked identification to enforce age requirement for alcoholic beverages- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences

- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs- Listened to customer details and offered matching solutions to meet wide range of requirements - Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction- Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons- Maintained extensive knowledge of competitors offerings and presence in assigned territory

- Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross- contamination from raw meat and other items- Prepared food items to meet recipes, portioning, cooking and waste control guidelines - Maintained well-stocked stations with supplies and spices for maximum productivity- Adjusted established recipes to remove allergens or alter tastes for customer desires- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality- Followed restaurant stock management schedule to monitor product freshness and rotate out old products

- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health- Collected trash wipe up spills and removed trays to maintain fresh and clean customer areas - Bussed tables, cleared, cleaned and set tables in quiet and efficient manner- Gently moved glassware, crystal and other delicate items to prevent breakage

- Maintained composure and work quality while under stress- Trained and assisted new kitchen staff members- Restocked inventory and ingredient items to maintain optimal kitchen efficiency- Practiced proper safety and sanitation standards- Managed opening and closing shift kitchen tasks- Cooked all menu items according to specified instructions- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage