I have over seven years of experience working in cloud management and system administration. Currently, I work as the Technical Lead - Cloud at the LCBO, where I manage an enterprise multi-cloud environment including Azure, AWS and GCP. I am deeply enthusiastic about technology and helping companies navigate their cloud journey with the Microsoft ecosystem and FinOps principles. Previously, I worked at Infoware Group as a Senior System Engineer. Helping law firms simplify their technical debt by migrating into Azure Virtual Desktop and Microsoft 365 with green field and lift-shift environments. If you catch me outside of work, I am an adventurous traveler and an even more adventurous foodie! You will often find me trying out new foods and exploring cultures in Latin America. I also love connecting with new people and talking about everything technology. Feel free to message me on LinkedIn. Competencies: AWS, Azure, Azure Virtual Desktop, Cloud Governance, FinOps, FortiGate, Microsoft 365, Microsoft Teams, Single Sign-On, and Ubiquiti.
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Senior Manager, Cybersecurity OperationsLcboToronto, On, Ca -
Technical Lead - CloudLcbo Sep 2024 - PresentToronto, Ontario, Canada
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Senior Infrastructure Engineer - CloudLcbo Apr 2024 - Oct 2024Toronto, Ontario, Canada
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Senior Technical System Specialist - CloudLcbo Feb 2022 - Apr 2024Toronto, Ontario, CanadaResponsible for planning, implementation, and Day 2 support of a multi-cloud enterprise environment including Azure and AWS.- Planned and executed multiple application migrations from ADFS to AAD SSO. Including AEM, AWS, Fortify On Guard, OpenShift, ServiceNow, Qualys, and ZScaler- Migrated all non-production and production environments from ZScaler WAF to AWS Cloudfront/WAF, serving as the SME for CloudFront and AWS WAF. - Lead FinOps initiatives that continuously increase stability, governance, and reduce operating costs by over $1m CAD annually to date across Azure and AWS.- Leverage vendor relationships to continuously assess and improve governance and security posture within our cloud environments
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Finops Foundation MemberFinops Foundation Feb 2024 - Present -
Senior System EngineerInfoware Group Sep 2018 - Feb 2022Toronto, Ontario, CanadaTechnical lead responsible for planning, implementation, and day-to-day management of on-premises and cloud infrastructure across 20+ law firms across the Greater Toronto Area. - Technical lead for all projects migrating clients from on-premises legacy infrastructure to Azure Virtual Desktop and Microsoft 365. Successfully completing 10+ migrations, including multiple emergency migrations due to failing infrastructure. - Served as the principal escalation point for all issues relating to Microsoft Azure, Datto, Exchange, Fortinet, and Microsoft 365.- Frequently reviewed & designed client environments as well as implemented optimizations that increased stability, uptime, and reduced operating costs.- Implemented and managed business continuity and disaster recovery programs in partnership with Datto.- Technical lead for all incident and crisis management.- Successfully managed and completed multiple disaster recoveries, including ransomware attacks resulting in zero data loss and minimal downtime.
Frequently Asked Questions about Jake H.
What company does Jake H. work for?
Jake H. works for Lcbo
What is Jake H.'s role at the current company?
Jake H.'s current role is Senior Manager, Cybersecurity Operations.
Who are Jake H.'s colleagues?
Jake H.'s colleagues are Amrit Dhesi, Leslie Anne Harbinson, Stephanie Macmillan, Jammers Cambell♈️, Haylee Moore, Lori Cheyne, Boris Krasevich.
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