Jake Mitchell Email & Phone Number

Iowa City, Iowa, United States

Iowa City, Iowa, United States

As a Facility Supervisor, I worked directly under and in coordination with our building’s Pro Staff. I was in charge of leading each worker of my assigned shift and overseeing the entire facility. I also provided customer support in escalated situations or whenever needed. • Participate and help add to weekly Supervisor meetings that focus on improving the operational procedures of the facility• Help lead employee teams during monthly all-staff meetings that aim to achieve same goal • Attend to the more challenging concerns of patrons such as policies, medical emergencies, financials, etc.

Iowa City, Iowa, United States

After being promoted within one month of starting, my time as a Member Services Attendant mainly involved dealing with customer service and sales on a daily basis. This included using strong communication skills, answering different questions from patrons, and selling memberships and other services we offer.• Maintain strong knowledge of membership programs and facility operations• Use communication skills to provide top-level customer service

Iowa City, Iowa, United States

After transferring to The University of Iowa my Sophomore year, I quickly searched for jobs around campus. I landed a job with Recreational Services which taught me many skills that I never imagined a job like this would. In my time as a Facility Attendant, I learned fast to work within a small team during each shift and provide assistance to facility Supervisor when needed.• Maintained cleanliness of facility• Checking out equipment for patrons and completing tasks as assigned

During my time as a mentee, I learned how to effectively work with NFL tracking data and use it to make analysis. My Big Data Bowl project was created in R and used Linebacker distance from the football on run plays to see which players made reads and most efficiently got to the ball. I used the first 10-20 frames of a play to see who and who did not cover the most ground during the initial phases of a play.• 1 of 18 selected for the NFL Big Data Bowl Mentorship Program

Iowa City, Iowa

In this role, I worked on and completed various analytical projects for University of Iowa Recreational Services. These projects required me to use intense analytical thinking to apply my data findings to real world business decisions. My projects included the crafting of data visualization, Excel, and collaboration on completing annual reports for the department.

Bachelor Of Business Administration - Bba, Business Analytics And Information Systems

Fall 2022 Dean’s List Minor in Sport and Recreation Management

Education record

Activities and Societies: Football Team

Education record

Activities and Societies: National Honor Society Member, Football Team