Jake Morrow, Pmp Email & Phone Number

Idaho Falls, Id, Us

• Proven ability to lead cross-functional teams and manage large-scale projects, delivering innovative solutions that drive business growth and operational efficiency.• Expertise in leveraging advanced analytics to optimize performance, inform strategic decisions, and enhance data-driven initiatives.• Passionate about integrating technology to create value, improve processes, and foster a culture of continuous improvement and innovation.

• Led the development and execution of IT strategy, focusing on aligning technology initiatives with business goals.• Directed analytics efforts, including the design and implementation of business intelligence solutions to support data-driven decision-making.• Implemented process improvements that enhanced operational efficiency and reduced costs.• Collaborated with senior management to identify and address key business challenges through technology solutions.

• Led the development and execution of IT strategy, focusing on aligning technology initiatives with business goals.• Directed analytics efforts, including the design and implementation of business intelligence solutions to support data-driven decision-making.• Implemented process improvements that enhanced operational efficiency and reduced costs.• Collaborated with senior management to identify and address key business challenges through technology solutions.

Supported an agile product team focused on implementing corporate business initiatives and projects. Utilized deep domain knowledge of company-wide applications and processes to guide and direct the development of new software features for core online business applications. Created epics & user stories from a prioritized backlog and acted as the communication bridge between the business and IT developers.

• Expertise in data analysis, visualization, and storytelling, with a proven track record of turning complex data into actionable strategies. • Strong leadership and collaboration skills, with a history of managing cross-functional teams to deliver impactful projects. Passionate about harnessing the power of data to optimize performance, uncover opportunities, and support organizational goals. • Proficient in advanced analytics tools and techniques, including Snowflake, Matillion, Pentaho, and Power BI.

Idaho Falls, Idaho, United States

Hired as the 2nd member of the PMO to further define and implement the PDLC process within the IT organization of a $2B wellness company. Defined, created, and trained other departments on how to submit and get work done within IT. Acted as Project Manager on all types of projects, from ideation phase through closing phase, ensuring that all project deliverables were met and projects were delivered on time and on budget. Managed projects across multiple teams, including outside vendor engagement.Key Contributions:• Rolled out mobile website shopping platform, enabling customers the ability to place monthly orders via their mobile device.• Led project team in creating an improved online enrollment site that drastically increased online webenrollments and web usage, reducing the need for customers to call in over the phone.• Created and utilized project tracking tools that allowed the PMO to be up to date in real time on project performance and health throughout the project lifecycle in order to manage stakeholder expectations.

Idaho Falls, Idaho, United States

Played a key role in supporting Marketing, HR, Legal, and Finance departments in meeting their objectives through data analysis, promotion performance, and cost savings ideas. Modeled and analyzed different healthcare options for the entire company each year, demonstrating the employee vs. employer ratios for decision approvals. Implemented $500k in cost savings ideas, resulting in bottom line profit increases for the company.Key Contributions:• Ad-hoc data pulls via SQL queries to evaluate potential opportunities for cost savings and revenuegeneration initiatives.• Created and maintained complex monthly budget models in order to monitor company goals anddevelop strategies to improve based on actual vs. forecasted amounts.• Prepared monthly Marketing Reports and P&L schedules in order to track trends and identify potentialopportunities. Involved promotion analyses, and product category impacts on a $2B product portfolio.

Idaho Falls, Idaho, United States

• Supported the COO in all aspects as needed across Finance, International, Manufacturing and IT areas ofthe business.• Utilized Excel and VBA extensively in order to track, report, and model the activity of the business andpotential impacts to process changes.• Prepared KPI dashboards that were distributed to Executive Management team members and departmentV.P.'s monthly based on targeted budget models.

Idaho Falls, Idaho, United States

• Proven track record in designing and delivering effective training programs to enhance employee performance and operational efficiency.• Demonstrated success in improving productivity and customer satisfaction through targeted training initiatives. • Strong communication, leadership, and motivational skills. Dedicated to fostering a positive work environment and driving continuous improvement.

Idaho Falls, Idaho, United States

• Proven ability to enhance operational efficiency and customer satisfaction through effective leadership and strategic planning.• Skilled in coaching and mentoring staff, monitoring performance metrics, and implementing process improvements.• Strong communication and problem-solving skills, with a focus on maintaining a positive work environment and ensuring team alignment with organizational goals.