Sales Operations Manager
Current- Support the acquisition and retention teams using process improvement, measurement, tracking and analytics relevant to their functional areas.- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.- Enhance sales productivity by enabling the team to work smarter by simplifying processesCreate monthly content for executive presentations and board reporting.- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainmentOwn the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.- Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes.- Maintain regular check-ins with internal leadership and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.