Jake Norman Email & Phone Number

With over eight years of combined experience in human resources and finance, I am a certified human resources professional (CHRP) who is passionate about driving organisational success through effective people and culture management. As the Human Resources & Communications Manager at Eastern Bay Primary Health Alliance, I serve as a key advisor to the CEO and senior management, offering support and advice on a wide array of HR-related issues, such as policy and procedure compliance, performance management, and organisational development.Beyond typical HR functions, I have actively assisted in operations projects, even stepping into responsibilities normally held within the COO's domain. My efforts have resulted in successful talent acquisition for high-value positions in a particularly challenging market, with a large focus on recruitment strategies. I have also implemented successful diversity, equity, and inclusion initiatives, exceeding KPIs and enhancing the organisational culture. With my strong analytical, communication, and leadership skills, I excel in team management, project execution, and stakeholder engagement. I am proficient in a wide range of digital tools and programs, including HRIS systems, Adobe InDesign, Xero, MYOB, SAP, JDE, and Oracle. I am always eager to learn new skills and take on new challenges in the HR and Finance field.

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  Human Resources & Communications Manager

  Eastern Bay Primary Health Alliance

  Mar 2021 - Present - Whakatane, Bay Of Plenty, New Zealand

  In my current role as Human Resources & Communication Manager at Eastern Bay Primary Health Alliance, I serve as a key advisor to the CEO and senior management. My responsibilities include offering support and advice on a wide array of people and culture-related issues, such as policy and procedure compliance, performance management, and organizational development. Beyond typical HR functions, I have actively assisted in operations projects, even stepping into responsibilities normally held within the COO's domain. My efforts have resulted in successful talent acquisition for high-value positions in a particularly challenging market, with a large focus on recruitment strategies that align with organizational goals. I have also led the successful redesign and optimization of the company's structure, implementing new processes that foster collaboration and efficiency across all levels of the organization.