AeroLeads people directory · profile
Jake Phillips Email & Phone Number
Head of Digital Product and Analytics
at
Royal Opera House
1 work email found
@waitrose.co.uk
2 phones found area 772 and 134
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Digital Product and Analytics
Location
London, England, United Kingdom
Company size
Who is Jake Phillips? Overview
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Quick answer
Jake Phillips is listed as Head of Digital Product and Analytics at Royal Opera House, a company with 1482 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at waitrose.co.uk, phone signal with area code 772, 134, and a matched LinkedIn profile for Jake Phillips.
Jake Phillips previously worked as Head of Digital Product & Analytics at Royal Opera House and Group Product Manager at Waitrose & Partners. Jake Phillips holds Master Of Engineering (Meng), Microelectronics from The University Of Sheffield.
Company email context
Email format at Royal Opera House
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{first}.{last}@waitrose.co.uk
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AeroLeads found 1 current-domain work email signal for Jake Phillips. Compare company email patterns before reaching out.
Profile bio
About Jake Phillips
Digital Transformation Leader: I translate vision into action, leading multi-disciplinary teams to deliver impactful digital experiences for iconic brands. At the Royal Opera House, I spearheaded the launch of their in-house streaming platform, while at Waitrose, I transformed their product strategy, empowering autonomous agile teams and boosting customer engagement.My expertise includes:- Building high-performing, trusted cross-functional digital teams with a passion for innovation.- Bridging the gap between business goals and technical execution, ensuring seamless and results-driven digital transformations.- Empowering C-level executives with data-driven insights and compelling narratives, and guiding strategic decisions.
Listed skills include Teamwork, E Commerce, Business Analysis, Analysis, and 20 others.
Current workplace
Jake Phillips's current company
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Royal Opera House
9 roles
Jake Phillips work experience
A career timeline built from the work history available for this profile.
Head Of Digital Product & Analytics
CurrentLeading the development and continual improvement of all digital touchpoints within the Royal Opera House offering. Responsible for digital design, delivery, software engineering, product management, digital analytics, data science, user research, pricing and event setup.- Launched Royal Opera House Stream, a streaming platform developed and managed.
Apr 2021 - Present
Group Product Manager
- Product lead for the Waitrose Digital Customer and Mobile Apps domains. Senior business sponsor for Product security and public communications- Hired, mentored and led a team of high performing Product Owners; guiding them through a protracted and comprehensive period of transition by focusing on Product career paths, defining learning plans and.
Sep 2019 - Mar 2021
Digital Delivery Lead
- Successfully planned, facilitated, communicated and delivered business critical slot booking aspects of a website replatforming programme on time, in full through a combination of discussion-stimulating problem management techniques, Agile estimation methods and effective release management- Championed Agile principles across the division; running.
Apr 2018 - Sep 2019
Application Group Lead - Ecommerce
- Accountable for Customer Fulfilment aspects of waitrose.com covering everything from the point of checkout to the customer receiving their goods either at their door or in a Waitrose shop- Led a team of 55 analysts and third party engineers both onsite and offshore- Responsible for identifying, prioritising, managing and promoting service improvements.
Mar 2016 - Mar 2018
Interim - Devops Lead
Short term, fixed length contract role:- Led the interfacing of Operations to Development, working to setup and support newly created product teams- Managed the platform support team and all non-production environments- Accountable for coordinating deployments, working directly with Scrum Masters, Product Owners and the Operations team- Implemented ITIL.
Mar 2015 - Mar 2016
M&S.Com Service And Operations Manager
- Single point of contact 24/7 for coordination of all Incident, Problem, Release and Change management for Payment and Fraud and Order Fulfilment within the M&S.com operation.- Acted as M&S.com finance manager alongside this role, responsible for digital OPEX budget
Apr 2014 - Mar 2015
Change Manager (Ecommerce & Multi-Channel)
- Sole Change Manager for a £150million Digital transformation project with 25 vendors and 1000+ people
Apr 2013 - Apr 2014
Analyst
- Multi-functional role with placements in Banking, Financial Services and Retail sectors
Sep 2012 - Apr 2013
1 education record
Jake Phillips education
-
The University Of Sheffield
FAQ
Frequently asked questions about Jake Phillips
Quick answers generated from the profile data available on this page.
What company does Jake Phillips work for?
Jake Phillips works for Royal Opera House.
What is Jake Phillips's role at Royal Opera House?
Jake Phillips is listed as Head of Digital Product and Analytics at Royal Opera House.
What is Jake Phillips's email address?
AeroLeads has found 1 work email signal at @waitrose.co.uk for Jake Phillips at Royal Opera House.
What is Jake Phillips's phone number?
AeroLeads has found 2 phone signal(s) with area code 772, 134 for Jake Phillips at Royal Opera House.
Where is Jake Phillips based?
Jake Phillips is based in London, England, United Kingdom while working with Royal Opera House.
What companies has Jake Phillips worked for?
Jake Phillips has worked for Royal Opera House, Waitrose & Partners, Marks And Spencer, and Cognizant Technology Solutions.
How can I contact Jake Phillips?
You can use AeroLeads to view verified contact signals for Jake Phillips at Royal Opera House, including work email, phone, and LinkedIn data when available.
What schools did Jake Phillips attend?
Jake Phillips holds Master Of Engineering (Meng), Microelectronics from The University Of Sheffield.
What skills is Jake Phillips known for?
Jake Phillips is listed with skills including Teamwork, E Commerce, Business Analysis, Analysis, Change Management, Microsoft Excel, It Service Management, and Java.
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