I have been a long-time employee of the hospitality industry, and have recently made the shift into the I.T. industry as full-time Tech Support.I have extensive personal experience with computers and technology and I have done a lot of administration work, both officially for my role and unofficially for experience, at Wantirna Club as Assistant Manager – this includes creating various Excel documents, writing full Policies & Procedures documents for the venue, data entry and data analysis.
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Tech Support L1/L2Solid Display Systems Pty. Ltd. Feb 2024 - Sep 2024Carrum Downs, Victoria, AustraliaTech support for customers calling in and in-house tech issues.Assisting with various tech in company as well including security, networking etc. -
Assistant ManagerWantirna Club Mar 2019 - Feb 2024Wantirna, Victoria, AustraliaOn an unofficial basis, I use my technical knowledge to provide on-site and off-site remote tech support for staff. I have setup a secure remote desktop base across all our work computers so I can easily access them from home should I need to jump in and correct any issues. I have also assisted our IT providers, Commwire, on a number of occasions with their technical work, predominately network-based (physical and digital) setup. Further Duties Include: > Rosters >… Show more On an unofficial basis, I use my technical knowledge to provide on-site and off-site remote tech support for staff. I have setup a secure remote desktop base across all our work computers so I can easily access them from home should I need to jump in and correct any issues. I have also assisted our IT providers, Commwire, on a number of occasions with their technical work, predominately network-based (physical and digital) setup. Further Duties Include: > Rosters > Timesheets > (Basic) Payroll > Vectron/BEPOZ Till Systems Backend > Database usage/management > Collating reports for company entity > Staff Management (recruitment, discipline, mediation, leave etc.)> System One (OSS) & TITO Gaming Systems backend > Gaming Management Supervising skills including weekly banking, variance management and other supervisory tasks Show less -
Technical EngineerArmour Security Aug 2015 - Sep 2016GeelongOffice administration including answering phone & email queries, client liaison, mail, document management, typing and preparation of documents, letters and reports, use of Microsoft Office Suite and data entry. > Booking, coordinating and dispatching works orders and jobs to Technicians. > Maintaining job and administration records and files. > Drawing, updating and managing maps of sites for alarm & security installation using “TurboCAD” software. -
Gaming AttendantMulwala Water Ski Club Jul 2012 - Aug 2015MulwalaWorking on the various bars within the Club (both inside & outside) and the LaPorchetta restaurant bar, including in charge as Bar Key, serving, stock, etc. > Gaming Attendant on the Pokies at the Club. > TAB attendant. > Working on the Door of the Club. > Waiter and food service for the Club’s coffee shop. > Calling Bingo.
Jake Ralph Education Details
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Criminology -
Gordon TafeN/A
Frequently Asked Questions about Jake Ralph
What is Jake Ralph's role at the current company?
Jake Ralph's current role is 15 years in Hospo - Just moved into I.T..
What schools did Jake Ralph attend?
Jake Ralph attended Navitas College Of Public Safety, Gordon Tafe.
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1diamondprofilellc.com
1 (513) 8XXXXXXX
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Jacob Ralph
Greater Sydney Area -
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