As a Customer Success Manager at LiveView Technologies, I apply my analytical and account management skills to ensure the highest level of customer satisfaction and retention. I work with a diverse portfolio of clients, from small businesses to large corporations, to provide them with customized solutions that meet their needs and expectations. I also collaborate with the sales and marketing teams to identify new opportunities, generate referrals, and increase revenue.My passion for customer service and relationship building stems from my 23+ years of experience as a General Manager and a Key Account Manager at Universal Interiors, a leading provider of interior design and installation services. There, I oversee the daily operations, manage a team of 15 staff, and handle the largest and most complex accounts. I have successfully delivered projects for clients in various sectors, such as hospitality, education, and healthcare, achieving high levels of customer satisfaction and loyalty.