Senior Business Analyst with over ten years of experience in industries such as Automotive Manufacturing, Tobacco & FMCG, Retail, Duty-Free and Ship Supply. I specialize in optimizing business processes and managing ERP systems, having led complex projects across EMEA, China, Africa, and the USA. With a strong focus on strategic planning, system migration, and operational improvement, I’ve overseen ERP implementations, customized solutions, and provided comprehensive training and support. My expertise lies in leveraging technology to streamline operations, improve decision-making, and drive business growth.Throughout my career, I have successfully managed various software implementations, optimized workflows, and ensured smooth migrations. I’m adept at requirements gathering, solution evaluation, and vendor management, with a focus on improving overall efficiency and alignment with strategic business objectives.With an Executive MBA and a BSc (Hons) in Earth Systems, I bring a strategic mindset, attention to detail, and a commitment to delivering measurable results through continuous improvement and innovation.SYSTEMS EXPERIENCE• Enterprise Resource Planning (ERP) • Retail (POS)• Warehousing Management System • Distribution Systems & InMarket Sales (IMS)• Material Response Planning System (MRP)• Production Systems• Human Resources Management System (HRMS / HIMS). • Customer Relationship Management (CRM)INDUSTRY EXPERIENCE• Automotive Manufacturing• International Wholesale & FMCG Distribution• Travel (Duty-Free) & Domestic Retail• Ship Supply